Job Description

• Promote and sell motorcycles, accessories, and related products to customers.
• Achieve monthly sales targets and KPIs set by Management.
• Identify and approach potential customers through walk-ins, referrals, social media, roadshows, and other sales activities.
• Follow up with sales inquiries and leads promptly. 
• Build and maintain a strong customer database. 
• Conduct demonstrations and explain features, specifications, and benefits to customers.
• Stay updated on current motorcycle models, promotions, financing options, and industry trends.
• Provide professional consultation to customers regarding suitable motorcycle models based on their needs and budget.
• Ensure customers receive accurate information regarding pricing, financing, insurance, and registration processes.
• Maintain excellent customer relationships before, during, and after the sales process.
• Handle customer inquiries, feedback, and complaints professionally.
• Follow up with customers after delivery to ensure customer satisfaction.
• Assist customers with hire purchase loan applications and financing documentation.
• Coordinate with banks, finance companies, and insurance providers where required.
• Ensure all sales documentation is completed accurately and submitted on time.
• Monitor loan approval status and update customers accordingly.
• Participate in sales campaigns, roadshows, exhibitions, and promotional events organized by the Company.
• Utilize social media platforms such as Facebook, TikTok, Instagram, and WhatsApp to generate sales leads.
• Create and maintain online listings and sales advertisements when required.
• Support marketing activities to increase brand awareness and sales opportunities.
• Prepare daily, weekly, and monthly sales reports.
• Maintain accurate records of customer interactions and sales activities.
• Ensure proper handling and upkeep of showroom motorcycles and display units.
• Comply with all company policies, procedures, and sales processes.

Job Requirements

• Minimum SPM qualification.
• Diploma or equivalent qualification is an added advantage.
• Fresh graduates are encouraged to apply.
• Experience in motorcycle, automotive, retail, or direct sales is preferred.

Skills