Job Description

Sales & Customer Engagement

• Respond to customer enquiries related to home EV charger supply and installation
• Follow up with leads and prospects through WhatsApp, phone calls, email, and other assigned channels
• Understand customer requirements and recommend suitable EV charging solutions
• Explain product features, charging considerations, and installation requirements in a clear and professional manner
• Build trust with customers and guide them through the sales process from enquiry to confirmation

Sales Coordination & Conversion

• Prepare and support quotations, proposals, and customer follow-up actions
• Coordinate with internal teams for site inspection arrangements, technical clarification, and scheduling
• Assist in collecting the necessary customer information for processing and project execution
• Support payment follow-up and confirmation processes where required
• Maintain proper records of enquiries, customer progress, and sales activities

Field Support & Business Development

• Attend site visits, meetings, or customer appointments when required
• Support occasional outstation and interstate travel for business purposes
• Represent the company professionally during all customer-facing interactions
• Contribute feedback from customer interactions to improve sales process and service quality

Job Requirements

• Bachelor’s degree in any discipline
• Fresh graduates are encouraged to apply
• Excellent command of English is required, both spoken and written
• Ability to communicate in Bahasa Malaysia or Chinese is an added advantage
• Possess own vehicle and valid driving licence
• Willing to travel occasionally, including outstation or interstate travel when required
• Good communication and interpersonal skills
• Proactive, responsible, and willing to learn
• Interest in sales, customer service, and EV-related solutions is an advantage

Skills