Job Description

1. Client Servicing & Relationship Management

• Follow up with existing clients and develop new business opportunities.
• Understand client requirements and translate them into clear project briefs.
• Maintain strong communication with clients throughout project timelines.
• Handle enquiries, quotations, and negotiation professionally.

2. POSM & Project Coordination

• Manage POSM projects from briefing to delivery.
• Coordinate with design, production, and installation teams.
• Ensure deadlines, specifications, and quality expectations are met.
• Monitor project costing and profitability awareness.

3. Sales Target & Pipeline Development

• Achieve monthly sales targets set by management.
• Build long-term relationships with FMCG, retail, and corporate clients.
• Prepare proposals and presentations when required.
• Identify upselling opportunities (fabrication, activation, display units, events).

4. Documentation & Reporting

• Prepare quotations, follow-ups, and project updates
• Maintain accurate CRM/client records
• Track project progress and payment collection status

Job Requirements

• Minimum 2–3 years experience in POSM / branding / event / activation industry.
• Familiar with fabrication workflow, materials, and production timeline.
• Strong communication and negotiation skills.
• Able to handle multiple projects simultaneously.
• Independent, responsible, and proactive attitude.
• Basic understanding of costing structure is an advantage.
• Mandarin-speaking ability preferred to support communication with key clients and suppliers.

KPI Expectations (Within first 6 Months):

• Build active client pipeline
• Handle minimum 3–5 live projects per month
• Support proposal conversion improvement
• Achieve progressive monthly sales contribution

Skills