Job Description

Job Summary:

This role will be responsible in lead initiatives related to performance management, talent development, employee engagement, and employee relations.

Responsibilities:

Performance Management

• Develop and implement performance management processes, including goal setting, performance evaluations, and feedback mechanisms.
• Provide guidance and support to managers and employees on performance management best practices, coaching managers on how to provide constructive feedback and support employee development.
• Monitor and evaluate employee performance against established goals and objectives, identifying areas for improvement and recognition.
• Facilitate performance improvement plans and interventions as needed to address performance issues and support employee growth and development.

Talent Management

• Identify talent needs within the organization and develop strategies to attract, develop, and retain top talent.
• Partner with department heads to create career development plans and succession planning strategies for key positions.
• Provide coaching and mentoring to employees to support their professional growth and advancement within the organization.

Employee Relations

• Serve as a primary point of contact for employee relations issues, including conflicts, grievances, and disciplinary matters.
• Conduct investigations into employee complaints and grievances, working closely with management and legal counsel as needed.
• Ensure compliance with all relevant employment laws and regulations, maintaining up-to-date knowledge of best practices and industry trends.
• Develop and maintain effective communication channels to facilitate open and transparent communication between employees and management.

HR Policy Support

• Assist in the development and implementation of HR Policies and procedures.
• Maintain employee handbooks and ensure that HR policies are communicated effectively to all employees. 
• Benefits Administration Support
• Assist with the administration of employee benefits programs, including enrolment, changes, and inquiries.
• Collaborate with benefits providers to resolve employee issues and ensure timely processing of benefits-related transactions. 
• Planning of company events or engagement activities on occasions by management’s approval. 

Compliance Monitoring

• Support HR compliance efforts by monitoring changes in employment laws and regulations. 
• Assist in conducting audits and assessments to ensure compliance with applicable laws and company policies. 

Job Requirements

Requirements:

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field.
• At least 3 years of working experiences in HR operations (e.g., recruitment, and Learning & Development)
• Strong understanding of HR best practices, employment laws, and regulations.
• Meticulous and have attention to details and ability to handle confidential information.
• Able to take initiative and proactive at work, independent and problem-solving.
• Proven ability to build and maintain positive relationships with employees at all levels of the organization. 
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Ability to work independently and a good team player.
• Good in communication skill and able to maintain good relationship with all levels of people.

Skills