Job Description

Job Purpose

To manage and execute the full spectrum of recruitment and selection activities, with a strong focus on sourcing, attracting, interviewing, and hiring suitable candidates to meet the manpower requirements of the Group. The role also supports daily HR operations, employee relations, payroll administration, HR compliance, and other HR initiatives as assigned by the HR Manager.

Key Responsibilities

A. Recruitment & Talent Acquisition – Main Responsibility

• Manage the full recruitment cycle, including manpower planning, job posting, candidate sourcing, screening, interviewing, selection, salary negotiation, and offer issuance.
• Work closely with the HR Manager, Hiring Managers, and HODs to understand manpower requirements and develop effective recruitment strategies.
• Source candidates through JobStreet, LinkedIn, recruitment agencies, employee referrals, social media, and other recruitment channels.
• Proactively source suitable candidates for executive, managerial, technical, operational, and retail positions.
• Conduct preliminary interviews to assess candidates’ qualifications, relevant experience, competencies, salary expectations, and suitability.
• Coordinate interviews with Hiring Managers and follow up on interview feedback and hiring decisions.
• Manage candidate communication, salary negotiations, offer letters, and pre-employment documentation.
• Monitor recruitment progress, time-to-fill, recruitment costs, and hiring effectiveness.
• Maintain an updated recruitment tracker, candidate database, interview records, and manpower vacancy reports.
• Build and maintain a talent pipeline for recurring and hard-to-fill positions.
• Ensure recruitment activities comply with company policies, employment requirements, and fair hiring practices.
• Recommend improvements to recruitment processes to reduce hiring lead time and improve candidate quality.

B. HR Operations & Employee Administration

• Manage onboarding arrangements, employment documentation, orientation, and new employee records.
• Prepare and administer employment letters, confirmation letters, promotion letters, salary increment letters, and other HR correspondence.
• Monitor probation periods and coordinate performance reviews with supervisors and HODs.
• Maintain accurate employee records, the master employee list, and HR system data.
• Support employee transfers, resignations, offboarding, and exit interviews.

C. Payroll & Compensation Administration

• Assist in monthly payroll processing, verification, and reconciliation to ensure accuracy and timely payment.
• Verify attendance, overtime, unpaid leave, claims, allowances, deductions, and other payroll-related information.
• Assist with statutory contributions and submissions, including EPF, SOCSO, EIS, PCB, and HRD Corp requirements, as applicable.
• Maintain payroll confidentiality and ensure proper documentation and internal controls.

D. Training, Performance Management & HR Projects

• Coordinate training programmes, training records, and employee development activities.
• Assist in the implementation and administration of the Performance Appraisal Module in the InfoTech HR system.
• Followup with supervisors and HODs on KPI setting, performance evaluations, and appraisal submissions.
• Support HR digitalisation initiatives, process improvements, and other HR projects assigned by the HR Manager.

Job Requirements

Requirements:

• Bachelor’s Degree or Diploma in Human Resource Management, Business Administration, or a related field.
• Minimum 4–7 years of relevant HR experience, with at least 4 years of hands-on recruitment and talent acquisition experience.
• Proven experience managing the full recruitment cycle for multiple positions and departments.
• Experience recruiting for managerial, executive, technical, operational, and retail roles is an advantage.
• Experience using recruitment platforms such as JobStreet, LinkedIn, and applicant tracking systems.
• Working knowledge of Malaysian employment laws, payroll administration, statutory contributions, and HR practices.
• Experience using HRIS or payroll systems; familiarity with InfoTech HR systems is an advantage.
• Experience in a multi-company or multi-branch environment is preferred.

Skills