Job Description

Our client is a Southeast Asia’s largest integrated car e-commerce platform, offering end-to-end solutions for buying, selling, financing, and owning used cars.

Overview

The Senior System Engineer is responsible for designing, maintaining, and optimising the company’s enterprise system infrastructure. This includes managing physical and cloud servers, enterprise applications, IT service management systems, and end-user computing tools, while ensuring system efficiency, security, and high availability to support business operations.

Infrastructure Management

• Design, implement, and maintain a high-quality, high-availability enterprise system infrastructure.
• Develop and manage server backup, restoration, and disaster recovery plans.
• Proactively monitor systems for performance, availability, and bottlenecks, implementing improvements where required.

System Administration

• Install, configure, test, and maintain operating systems, application software, and system management tools.
• Manage patching for Windows, macOS, and servers to ensure all systems are secure and up to date.
• Implement and maintain security, backup, and redundancy strategies for enterprise systems.

Automation & Optimisation

• Develop and maintain custom scripts to streamline processes and reduce manual intervention.
• Drive infrastructure improvements using ITIL and Agile methodologies.

Support & Collaboration

• Work with vendors, business leaders, and IT teams to resolve issues and translate business needs into IT solutions.
• Provide advanced technical support, managing incidents and requests to ensure timely resolution.
• Manage communications related to system upgrades, new technologies, and process changes impacting stakeholders.

Application & Cloud Management

• Administer Azure AD, Google Workspace, AWS, Google Cloud Platform, and other enterprise systems.
• Manage IT service management platforms (e.g., ManageEngine, Jira) for operational efficiency.

Security & Compliance

• Collaborate with the Cybersecurity team to implement and enforce security measures aligned with company policy.

Maintenance & On-Call Duties

• Perform scheduled maintenance, software upgrades, and patching.
• Participate in on-call rotations for after-hours and weekend issue resolution.

Job Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum 5 years’ experience in system engineering or a related role.
• Microsoft Azure/365 certifications (advantageous).
• ITIL Foundation v3 or higher certification (preferred).
• Strong expertise in Windows Server (Active Directory, GPO, DNS, DHCP) and virtualisation platforms (VMware, ESXi).
• Advanced knowledge of cloud platforms (Azure, AWS, Google Cloud Platform).
• Proficient in patch management for Windows, macOS, and server environments.
• Familiarity with enterprise tools such as ManageEngine, Jira, Google Workspace, and PowerShell scripting.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Dynamic, results-oriented team player with strong interpersonal skills.
• Highly motivated and adaptable to fast-paced environments.

Skills