Job Description

• As our Student Advisor/ Education Counsellor, you will be the custodian and owner of the relationship with prospective students that
  begins from the application process for Sunway University or KP Academic Partners to their graduation.
• This starts from us leading and providing guidance from the initial enquiry through to enrolment. By following up on previous student
  enquiries, you will uncover their needs and objectives through a set of phone-based interviews and assess their suitability for the course
  in alignment with their goals. By utilizing your proven relationship building and sales skills, you will self-manage a pipeline of generated
  student enquiry leads to achieve set targets of student enrolments whilst ensuring the students’ needs are met throughout their entire
  journey.
• We are looking for an enthusiastic, driven and flexible candidate based in Klang Valley, with recent experience of working in the field of
  student enrolment or a similar relevant environment. 

Job Requirements

• Bachelor’s degree or higher
• 1- 2 years of experience in student enrollment, customer service, contact centre or similar sales environment
• Passion for relationship building, customer service, and drive for Sales
• Consultative sales technique and proven sales or contact centre experience
• You are a self-starter who is results orientated and driven to exceed targets
• Ability to meet and exceed KPIs with proven track record
• Energetic, Fast Learner and good Team Player
• Strong communication and presentation
• You enjoy business development and relationship building
• Curiosity and eagerness to build your own knowledge and undertake research into other areas related to the course including competitors offering (FEE-HELP, accreditations etc.) 

Skills