Job Description

We are looking for a proactive and resourceful Talent Acquisition Executive to support the recruitment of retail sales personnel across Klang Valley. This role offers the opportunity to take ownership of the recruitment process, from identifying potential candidates to coordinating interviews and managing hiring pipelines.

The ideal candidate is someone who enjoys connecting with people, thrives in a results-driven environment, and is willing to explore creative sourcing strategies beyond traditional job portals. You will work closely with the Retail Area Manager to attract and identify suitable talent to support the company's growing retail operations.

Key Responsibilities

• Manage end-to-end recruitment activities for Retail Sales Executive positions, targeting at least 4 successful hires per month.
• Proactively source and engage potential candidates through job portals, referrals, direct outreach, and other recruitment channels.
• Conduct initial candidate screening and interviews to assess communication skills, sales potential, personality, and suitability.
• Explore alternative recruitment strategies, including direct headhunting and approaching potential candidates at retail outlets and shopping malls.
• Manage recruitment advertisements and candidate applications through platforms such as Hiredly and JobStreet.
• Coordinate final-round interviews with the Retail Area Manager and facilitate the hiring process.
• Maintain an organised recruitment pipeline, including candidate tracking, interview scheduling, and regular progress updates.
• Visit retail outlets when required to understand the business environment, products, and expectations of retail sales personnel.
• Identify recruitment challenges and recommend improvements to sourcing strategies and hiring processes.

Job Requirements

• Prior experience in talent acquisition or recruitment, either within an in-house HR team or recruitment agency.
• Experience recruiting retail sales personnel, particularly within shopping malls, retail chains, or consumer brands, will be an added advantage.
• Proven ability to independently source, approach, and engage potential candidates beyond traditional job advertisements.
• Strong interviewing and candidate assessment skills, particularly in identifying sales potential and suitable personalities.
• Good communication and interpersonal skills in English and Bahasa Malaysia.
• Resourceful, proactive, and comfortable working independently in a target-driven environment.
• Strong organisational and time management skills, with the ability to manage multiple recruitment activities simultaneously.
• Willingness to visit retail outlets across Klang Valley and conduct direct candidate sourcing when necessary.
• Familiarity with recruitment platforms such as Hiredly, JobStreet, or recruitment management systems is preferred.
• Experience using BrioHR will be an added advantage.
• Relevant qualifications in Human Resources or related disciplines are advantageous, although practical recruitment experience and proven results are prioritised.

Skills