Job Description

 The role oversees offboarding, contract management, and global mobility operations for the Group’s workforce, ensuring cross-jurisdictional compliance, minimising operational and legal risks, and enhancing employee experience at critical transition points.

Key Responsibilities
Transition & Mobility Strategy

• Develop and execute an employee-centred strategy for offboarding, contract management and international assignments that is seamless, compliant with Group policies, aligned with regulatory requirements and workforce planning, and minimises operational disruption.
• Partner with Corporate HR, Finance, People Data, Pay & Benefits and external agencies to resolve escalations and ensure smooth workforce transitions.
• Provide expert guidance to line managers and employees on exits, contract terms and mobility requirements.

Offboarding & Alumni Management

• Ensure timely and compliant offboarding processes, including notice handling, final documentation, exit interviews, and clearance workflows.  
• Oversee alumni touchpoints, rehire eligibility checks, and end-of-service compliance. Contract Management
• Oversee timely processing of contract renewals, conversions, end-of-contract actions, and policy-governed decision points.
• Ensure accuracy of contract terms, policy alignment, and risk mitigation for non renewals or extensions, including multi jurisdictional context

Global Mobility Operations

• Manage end-to-end mobility processes including assignments, work permits/visas, taxation, relocations, extensions, repatriations, and cross-border compliance.
• Partner with Corporate HR and Total Rewards to ensure policy alignment governance and consistent application of mobility framework.

Developing Team Capability and Performance

• Lead and develop a high-performing team of transition and mobility specialists to deliver excellent service.
• Foster engagement, accountability, continuous improvement, and capability building to support future growth and transformation.

Process Excellence & Digital Enablement

• Lead continuous improvement initiatives across offboarding, contract workflows, and mobility processes and drive adoption of HR technologies, including GenAI-enabled tools to enhance accuracy, efficiency, and employee experience.

Job Requirements

• Bachelor’s degree from a recognised university, with 9-12 years of HR operations experience, with deep exposure to offboarding, contract management, mobility, or HR shared services, including at least 3 years in a team management role.
• Extensive knowledge of end-to-end offboarding workflows, contract renewals, conversions, and employee movement processes in fast-paced or regulated environments.
• Prior experience in supporting global mobility operations, including visas, work permits, relocations, taxation, and coordination with internal and external partners is preferred.
• Good knowledge of employment law, immigration requirements, tax rules and policy frameworks, with the ability to interpret and apply these to day-to-day cases.
• Demonstrated experience in process optimisation, and automation, with strong working knowledge of HR systems, workflow tools, case management platforms, and emerging digital/GenAI solutions supporting exits, contracts, and mobility processes.
• Excellent stakeholder management skills, with strong interpersonal and communication capabilities.
• Strong analytical and problem-solving skills

Skills