Job Description

Overview

The Tele-Sales Executive role involves promoting and selling general insurance products through outbound phone calls to existing and potential customers.

This position focuses on sales generation, lead conversion, and customer engagement, not customer service. You will work with warm leads provided by the company and be responsible for achieving defined sales and performance targets.

Ideal candidates are confident communicators who are results-driven, resilient under pressure, and motivated by incentives and measurable success.

Key Responsibilities

• Conduct outbound telemarketing calls to promote and sell general insurance products.
• Convert warm leads into active policy sales in line with campaign goals.
• Achieve or exceed monthly sales targets and key performance indicators (KPIs) such as conversion rate, call quality, and compliance.
• Identify opportunities to cross-sell or up-sell complementary insurance products.
• Maintain accurate and updated customer data in the CRM system.
• Ensure full compliance with company policies, regulatory guidelines, and quality standards during all interactions.
• Participate in sales briefings, training sessions, and performance meetings to enhance product and sales knowledge.

Job Requirements

• Minimum GCE ‘O’ Level / SPM equivalent.
• At least 1 year of sales experience — telemarketing, telesales, or direct sales background is required.
• Strong communication and persuasion skills, comfortable engaging customers over the phone.
• Sales-oriented mindset with the ability to handle objections and rejections professionally.
• Proven ability to meet or exceed sales targets.
• Fluent in English (additional languages are an advantage).
• Willing to relocate to East Singapore and work on-site in a structured office environment.
• Insurance certifications such as BCP, PGI, or HI are an advantage but not mandatory.

Category: Sales / Telemarketing / Insurance
Experience Level: Entry to Mid-Level (1–3 years)
Education Level: GCE ‘O’ Level / SPM or higher
Industry: Insurance / Financial Services / Sales
Work Mode: On-site (East Singapore)
Target Type: Outbound Sales, Lead Conversion
Relocation Required: Yes

Skills