Job Description

Job Description

•  Deliver sales targets and meet campaign key performance indicators (KPIs) which includes sales targets, call quality and operational standards
•  Conduct telemarketing calls to promote General Insurance products with clearproduct knowledge and references, to existing and prospective customers
•  Identify opportunities to cross-sell and up-sell
•  Convert leads provided by the company to sales through telemarketing activities
•  Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
•  Update customer information in the database
•  Note: Relevant training will be provided

Job Requirements

Requirements

•  Minimum GCE ‘O’ level/SPM equivalent
•  Prior experience working in telemarketing or sales function and/or the financial services sector preferred
•  Insurance Certificate in General Insurance (BCP, PGI, HI) will be an added advantage
•  Proficient in English
•  Comfortable with outbound calls and stakeholder interactions
•  Sufficiently resilient to handle rejection and objections from customers
•  Persuasive and committed to meet/exceed sales targets
•  Sales-driven and possess a can-do attitude

Skills