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This job is for a Customer Service Executive focused on helping clients in the background screening industry. You might like this job because it involves solving problems through calls, chats, and emails while working with a supportive team to exceed customer expectations!
Job Description
• Handling all inbound calls, chat & email pertaining to customer general enquiries, complaints, comments,
feedbacks and other raising issue related to the company's products.
• Exceeding customer expectation in terms of customer service & accurate information.
• Working in a team to achieve the required KPI elements and SLA.
Job Requirements
• Ability to communicate in Mandarin and English (read & write)
• Interactive personal skills that fit the team and customer environment as well as adapt to change.
• Ability to work in a fast paced environment.
• SPM leavers who are interested to start their career in a call centre are also encouraged to apply – Full
Training Provided.
• Candidates are required to work onsite, Ara Damansara.
• Working experience in the service industry will be an added advantage for this position.
Skills
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
#NoExperienceNeeded
Career Level
Entry Level
Job Specialisation
Customer Service
Company Profile
