Job Description

Job Summary

Ready to keep things running smoothly while using your Mandarin skills? We're a retail team focused on serving customers and suppliers with friendly, reliable service, and you'll find real impact working with us at HOCK LIAN HIN SDN BHD.

As an Admin Executive you are the team's backbone, managing daily admin tasks like preparing quotations, invoices and reports, maintaining accurate filing, and handling phone and email enquiries. You will coordinate with internal departments and suppliers, assist management with administrative support, and ensure customer communications in Mandarin are handled clearly and promptly.

Your Growth & Impact

• Build practical skills in retail operations by preparing quotes, invoices and reports, and managing supplier communications.
• Elevate your Mandarin business communication through daily customer and supplier interactions.
• Position yourself for progression into operations or office coordination roles via hands-on tasks and cross-department exposure.
• Expand your network across teams and external partners, preparing you for future leadership in admin functions.

Job Requirements

Responsibilities

Administrative Operations

• You will prepare accurate quotations, invoices and routine reports, and keep financial and sales records organised.
• You will maintain filing, perform data entry and basic bookkeeping to ensure information is accessible.

Customer & Supplier Communication

• You will handle phone and email enquiries in Mandarin and English, responding clearly and escalating when needed.
• You will coordinate with suppliers and internal teams to confirm orders, deliveries and follow-ups.

Support & Coordination

• You will assist HOCK LIAN HIN SDN BHD management with scheduling, meeting preparation and ad-hoc administrative tasks.
• You will suggest small process improvements and provide regular updates so the team stays aligned.

Requirements

Qualifications & Experience

• You have a Diploma or Degree in Business Administration or a related field.
• You may be a fresh graduate; prior admin or office coordination experience is a plus.

Hard Skills & Knowledge

• You are proficient in Microsoft Office and Google Workspace for document, spreadsheet and email tasks.
• Experience with bookkeeping or accounting software is a bonus.

Soft Skills & Qualities

• You have strong organizational skills, clear communication and confident spoken Mandarin; written Mandarin for customer correspondence is helpful.
• You show good attention to detail, take responsibility for tasks and can multitask while prioritising sensibly.

Compensation & Benefits

• You will receive on-the-job training and career development opportunities.
• You are entitled to annual leave and medical leave.
• EPF, SOCSO, and EIS contributions are provided.
• You will join a friendly and supportive team environment.
• Company team-building activities or outings are organised.
• You will gain exposure to operations within a growing technology company.

Skills