Job Description

 About the Retail Supervisor role

Retail store supervisors are responsible for the daily running of stores. The job description of a retail store supervisor usually entails activities to minimize costs while maximizing profits.

Retail supervisors ensure promotions are accurate and in compliance with company standards. Makes sure all staff are fully informed on the target for the day, and ensure that customer care is top priority. Dealing with logistics, marketing, human resource, customer service, information technology, and finance. Since retail stores sell goods and services to customers, supervisors in most stores include managers who oversee the work of other sales associates and managers. At the top, this may include the general manager of the store.

Here is an example of retail store supervisor job description, consisting of key tasks, duties, and responsibilities holders of the position are usually required to carry out.

• Meet financial goals by analysing variances; initiating corrective actions in preparing an annual budget; formulating pricing policies and scheduling expenditures
• Make sure pricing is correct
• Work on store displays
• Evaluate self-on-the-job performance, as well as other staff
• Identify market trends that appeal to customers
• Ensure products are clean and ready to be displayed
• Maintain inventory and ensure items are in stock
• Analyse financial statements in order to enhance profit making opportunities
• Ensure promotions are accurate and in tune with company’s standards
• Maintain health and safety measures and store’s cleanliness
• Help, drive, motivate, and encourage retail sales staff to achieve sales targets
• Handle customer complaints, issues and question
   

Job Requirements

Qualifications:

• Min SPM/Diploma/Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 2 of experience in supervising or store management , preferably in the retail sector.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• High level of accuracy and attention to detail.
• Able to Join Immediately

Skills