Job Description

• Handling and Identify the customer category of the enquiry from sales team. 
• Issue the quotation, provide training, delivery and after sales follow up 
• Have an in depth understanding of client’s brief and expectations, with the ability to analyze and interpret brief and serve customer needs proposing & professional advice on all requirements. 
• Assist with the formulation, brainstorming or guidance on creative for proposals and presentations. 
• Maintain a good customer relationship and take care of clients’ specific needs.
• Proactively manage day-to-day activities and opportunities for strategic development of accounts
• Develop and maintain account management communication and execution process independently for multiple clients locally & internationally
• Able to negotiate and problem solve with clients and third parties on details of ongoing work
• Target new and venture existing accounts and exploits opportunities to achieve sales target.
    

Role & Responsibilities:

• Target new and venture existing accounts and exploits opportunities to achieve sales target. 
• Manages accounts with productive relationships for continuous support from End user (Branded Corporate) and advertising and event agencies of product & service. 
• Continuous sales support to customer on inquiries and issues. 
• Conduct sales presentation, proposal presentations and negotiations with clients.
• Working with creative team to plan and provide the best creative proposal
• Working with production team with efficiency product delivery as per scheduling.
• Weekly & monthly reporting, attend meeting and trainings. 
• Liaise with key customers on matters pertaining to sales & marketing issues, including follow up sales enquiry, orders, new product development and etc
• Responsible for retaining customer for repeat services 
• To manage and enhance customer relationship, as well as identifying and developing new customers
• To generate and approach sales leads with the aim of converting them to customers
• Enhancing customer satisfaction through a better understanding of their requirements and needs
• To monitor, gather and analyse market and industry information so that appropriate marketing strategy can be implemented
• Carry out daily administrative activities related to sales and marketing
• Ensure timely collections from customers and to control debts
• Liaising with all relevant departments on matters related to meeting customers’ requirements, new project development and delivery of product
• Willingness to work as a team to ensure individual and team target are meets and ensure operating efficiency
• Responsible for achieving and exceeds monthly & annually personal and team spirit for divisional sales target
• Maintain a strict code of ethic & professionalism of services

Job Requirements

• Bachelor's degree or diploma in Mass Communications/Advertising, Marketing, Media or equivalent
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Marketing, Business Studies/Administration/Management, Commerce or equivalent. 
• At least SPM, Certificate or Diploma in any related field. 
• Good command of written and spoken English
• Proactive with ability to work in a dynamic environment
• Able to work with minimum supervision
• Good knowledge of Microsoft Office programs
• Additional language skills would be an advantage
• Knowledge on social media would be an advantage
• Quick thinker with objective understanding
• Fresh Graduates or with 1-2 years’ experience
• Good Interpersonal and strong communications, presentation and organization skills
• Ability to work independently, within a team environment a communicate at all levels
• Full time positions only.
• Familiar three languages as English, Chinese & Malay
• Possess a driving license and own vehicle

Benefits:

• Petrol Parking and toll is claimable 
• Sales incentive given when target is achieved

Skills