Job Description

 Key Responsibilities

Sales & Business Development

• Develop and grow new business opportunity with travel agents, corporate clients, tourism partners, and any potential industry collaborators.
• Maintain strong relationships with existing partners to drive repeat business and ensure continuous engagement.
• Promote company travel product, packages, and services through effective sales presentations, product briefings, and market visit. 
• Conduct market research to identify industry trends, customer demands, and competitive insights to support product development and sales strategies.
• Collaborate closely with internal team (Operations, Product, Marketing) to ensure smooth execution of sales initiatives and client requirements. 
• Attend client meetings, industry events, travel fairs, and roadshows to increase brand visibility and generate new leads.
• Prepare sales proposals, quotations, business reports, and performance updates for management review.
• Achieve monthly and quarterly sales targets set by the company.
• Provide product training and destination updates to partners, enhancing their knowledge and confidence in selling company packages.
• Ensure excellent customer support and follow-up to maintain high service standards and customer or partner satisfaction.
• Maintain up-to-date client records and files.
• Ensure compliance with company policies and industry regulations.

Job Requirements

•  Diploma / Degree in Tourism management / Business admin & Management or equivalent to a business-related field. 
•  Minimum 3 – 4 years of working experience in travel industry, preferably in Sales, Business Development, or related fields.
•  Excellent command of spoken and written Chinese, English and Bahasa Malaysia. Those that knows mandarin will be an added advantage.
•  Strong interpersonal, communication, and negotiation skills.
•  Proactive, confident, and able to engage professionally with partners and clients.
•  Good follow up skill and highly attentive to enquiry.
•  Comfortable working long hours with computer and mobile phone in long hours
•  Basic computer skill (Outlook, excel, Wordpress)
•  Willing to travel when necessary
•  Willing to attend to customer enquiries & tour support via phone during weekend or PH (when necessary)

Skills