Job Description

  Live Streaming & Hosting

•  Host live selling sessions on platforms including TikTok, and social media channels.
•  Present, demonstrate, and promote home products in an engaging, informative, and persuasive manner.
•  Maintain high energy and enthusiasm throughout live sessions to keep audiences engaged.
•  Follow prepared scripts and talking points while adapting naturally to live interactions.

Audience Engagement

•  Actively interact with viewers by responding to comments, questions, and product enquiries in real time.
•  Build rapport with the audience to foster a loyal community of followers and repeat buyers.
•  Create a fun and welcoming atmosphere that encourages viewers to participate and share.

Sales & Conversion

•  Drive sales by highlighting product features, benefits, promotions, and limited-time deals.
•  Meet or exceed live session sales targets and key performance indicators (KPIs).
•  Upsell and cross-sell products to maximise order value during live sessions.

Content & Preparation

•  Prepare thoroughly before each live session by studying product information, promotions, and session scripts.
•  Collaborate with the content and marketing team to plan live session themes and content.
•  Assist in setting up the livestream environment, including product arrangement and props.

Reporting & Improvement

•  Monitor live session performance metrics such as viewer count, engagement rate, and sales figures.
•  Provide feedback and suggestions to improve future live session quality and performance.
•  Stay updated on live commerce trends, competitor activities, and new platform features.

Job Requirements

•    Minimum SPM qualification; Diploma or Degree in Mass Communication, Marketing, or a related field is an advantage.
•  0–2 years of experience in live hosting, content creation, sales, or customer-facing roles.
•  Fresh graduates with a passion for live commerce and presenting are encouraged to apply.
•  Fluent in Bahasa Malaysia and English; proficiency in Mandarin is an added advantage 
•  Comfortable working with live streaming platforms such as TikTok.
•  Basic understanding of e-commerce and social media marketing is a plus.
•  Self-motivated, disciplined, and able to maintain high performance under pressure.

Skills