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This job is an Internship in Logistic Management where you'll help improve customer experience using CRM tools and manage daily operations of an e-commerce site. You might like this job because it offers hands-on experience in logistics and customer support!
RM 1100 - RM 1198
2-17, Glomac Centro, Lorong Masjid 1, Kampung Sungai Kayu Ara, 47400 Petaling Jaya, Selangor, Selangor
Job Description
Responsibility
- Utilise CRM tools (MessageBird & Hubspot) to build strong relationship for better customer experience
- Overlook the day-to-day operations, including logistic, performance tracking, merchant support through backend of e-commerce site (WooCommerce)
- Covering the operational end-to-end process, from when the buyer searches for a product to the moment the buyer receives the products.
- Resolving issues and requests by making necessary adjustments in company's e-commerce system.
- Data entry and sorting for logistic and operation related data to maximize efficiency within budget provided.
Job Requirements
Requirements
- Full time internship for Diploma/Degree students from any program
- Great interest in E-Commerce/Transportation/Food and is Tech-Savvy
- Fluent in Mandarin and English
- Willingness to learn and help other out to work as a team.
- Exhibit flexible, proactive and positive character.
- 6 working days
Skills
Company Benefits
Flat hierarchy
Work directly with the founders in an open and feedback-driven environment, we practice flat hierarchy here.
Every voice counts
Involve in business decisions and have direct impact on the growth of the organization, every voice counts!
Build your own portfolio
Build your own portfolio by leading your own project since day 1 and be proud of it!
Hybrid working model
Skip the traffic and work in your pyjamas for at least 3 days a week.
Grow together
Grow with us and with your innovate ideas everyday, actualised it and be a part of our special projects.
Casual dresscode
Wear anything you like! (unless when you're attending events or business meetings)
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
#NoExperienceNeeded
Career Level
Internship
Job Specialisation
Company Profile
