company-logo-image

Internship E-commerce Operations Internship

ashley-avatar-image

AI-generated summary

beta

This job is an E-commerce Operations Internship where you'll help manage online sales every day. You might like this job because it involves creative tasks like updating product listings and supporting customers, making it dynamic and engaging!

RM 800 - RM 1000

Union Tower, Kuala Lumpur, Kuala Lumpur

Job Description

  •  Assist in daily e-commerce operations across platforms (e.g. product uploads, pricing updates, inventory checks)
  •  Upload and update product listings while monitoring stock levels, pricing, and product availability
  •  Monitor and process incoming orders to ensure accuracy and timely fulfilment
  •  Assist in order handling, confirmation, tracking, and follow-up on order status with internal teams
  •  Support customer inquiries via chat/email/comments in a professional and timely manner
  •  Coordinate with operations, drivers, and partners to ensure smooth service delivery
  •  Support after-sales issues including returns, exchanges, and customer complaints
  •  Assist in preparing promotional content and campaign materials
  •  Collect sales data and track basic performance metrics (orders, issues, feedback)
  •  Monitor market and competitor trends to support business improvements
  •  Compile customer feedback and identify common customer issues

Job Requirements

  •  Diploma/Degree students or fresh graduates in Business, Marketing, Tourism, Hospitality, or related fields
  •  Internship duration: 3–6 months preferred
  •  Good communication skills in English & Mandarin
  •  Detail-oriented and organized
  •  Willing to learn and able to work in a fast-paced environment

———Benefits———

  •  Training Provided
  •  Allowances Provided
  •  Medical Claim
  •  Hybrid Working Mode (2–3 days office)

———What You'll Gain———

  •  Real exposure to e-commerce and travel operations
  •  Hands-on experience with customer service and order handling
  •  Opportunity to learn business operations in a fast-growing environment
  •  Potential opportunity for full-time conversion based on performance

Skills

Corporate Travel Management
E-Commerce Management
Digital Marketing
Operations Management

Company Benefits

General Benefits

Annual Leave, Sick Leave, Maternity Leave, Paternity Leave etc

Medical Claims

Outpatient medical claims for confirmed staff.

No Dress Code

Wear your casual, comfortable, and simple everyday clothes.


Additional Info

Company Activity

Last active - few minutes ago

Experience Level

#NoExperienceNeeded

Career Level

Internship

Job Specialisation


Company Profile

HUA XIA HOLIDAY (M) SDN. BHD.-logo-image

HUA XIA HOLIDAY (M) SDN. BHD.

HUA XIA HOLIDAY (M) SDN BHD (968205-U) is a Malaysia-based travel company specializing in local travel experiences, destination management, and customized ground arrangements. The company focuses on providing reliable and value-driven services such as attraction ticketing, tour coordination, transportation arrangements, and personalized itinerary planning within Malaysia. With strong partnerships across local...