Job Description

•  Assist in daily e-commerce operations across platforms (e.g. product uploads, pricing updates, inventory checks)
•  Upload and update product listings while monitoring stock levels, pricing, and product availability
•  Monitor and process incoming orders to ensure accuracy and timely fulfilment
•  Assist in order handling, confirmation, tracking, and follow-up on order status with internal teams
•  Support customer inquiries via chat/email/comments in a professional and timely manner
•  Coordinate with operations, drivers, and partners to ensure smooth service delivery
•  Support after-sales issues including returns, exchanges, and customer complaints
•  Assist in preparing promotional content and campaign materials
•  Collect sales data and track basic performance metrics (orders, issues, feedback)
•  Monitor market and competitor trends to support business improvements
•  Compile customer feedback and identify common customer issues

Job Requirements

•  Diploma/Degree students or fresh graduates in Business, Marketing, Tourism, Hospitality, or related fields
•  Internship duration: 3–6 months preferred
•  Good communication skills in English & Mandarin
•  Detail-oriented and organized
•  Willing to learn and able to work in a fast-paced environment

———Benefits———

•  Training Provided
•  Allowances Provided
•  Medical Claim
•  Hybrid Working Mode (2–3 days office)

———What You'll Gain———

•  Real exposure to e-commerce and travel operations
•  Hands-on experience with customer service and order handling
•  Opportunity to learn business operations in a fast-growing environment
•  Potential opportunity for full-time conversion based on performance

Skills