Job Description

The Specialist will support the designing, reviewing, and implementation of HR policies related to pay and benefits, and HR processes documentations. This project-based role ensures compliance with internal, external and statutory requirements, drives stakeholder alignment, and leverages digital tools to enable efficient policy & process documentations deployment and tracking.

Location: Petaling Jaya, Malaysia
Work Mode: Hybrid
Contract: 6 months / until Dec 2026

What You'll Do:
Policy and Process Development & Review

• Draft and revise HR policies related to compensation and benefits, Standard Operating Procedures (SOPs) related to HR processes.
• Ensure alignment with global frameworks, local regulations, and business needs.
• Conduct benchmarking and gap analysis to inform policy updates.
• Create/maintaining an updated HR Knowledge database; a common repository for HR policies, Standard Operating Procedures (SOPs), letter templates, forms and tools to promote operational consistency.

Compliance & Governance

• Monitor regulatory changes and assess policy implications.
• Coordinate with Legal, Risk, and Audit teams to ensure compliance.
• Maintain documentation and audit trails for decisions.

Stakeholder Collaboration

• Engage HRBPs, Rewards, Payroll, and business leaders to gather input and validate policies/SOPs.
• Facilitate workshops or working sessions to co-create or refine policies/SOPs.
• Track stakeholder feedback and follow up on action items.

 Digital Enablement & Communication

• Use digital tools (e.g., SharePoint, Power BI, HRIS platforms) to manage policy/SOP lifecycle.
• Develop digital toolkits, dashboards, and communication materials (user guides, training content, etc) to train bot
• Support digital workflows for policy/ SOP approvals and implementation tracking.

 Project Management

• Support project management within HR Services team, including system testing, communications, documentations, for processes, payroll, leave management system migration project and any other digitalisation projects.
• Support in continuous improvement efforts as it relates to the improvement of efficiency or service level for any HR process or interaction.

Job Requirements

Who we are looking for

• Policy and Process Documentation Writing & Legal Awareness – Strong understanding of HR policy frameworks, employment law and HR processes. Effective written, oral communication and interpersonal relation skills; strong attention to detail in composing and proofing communications & reports
• Project Management – Ability to manage timelines, deliverables, and cross-functional coordination. Manage and prioritize multiple tasks and/or projects with minimal supervision; follow through tasks assigned and issues in a timely manner.
• MS Office applications, MS Visio and Digital Fluency – Proficiency in tools such as Microsoft 365 (including Excel, Visio, Words), SharePoint, Power BI, and HRIS platforms.
• Analytical Thinking – Ability to interpret data, identify trends, and make evidence-based recommendations.
• Communication & Influence – Strong interpersonal skills to engage and align diverse stakeholders. Team player and strong customer orientation.

Skills