Job Description

About Our Client  

ROOMIE Sdn. Bhd. is a global company providing innovative hospitality solutions and services. The company works with hundreds of hotels across Malaysia, providing interns with opportunities to connect with hospitality operators and industry leaders. 

Its guest engagement technology and services help hospitality operators improve operational efficiency, enhance guest satisfaction and drive revenue growth. Today, its solutions are used across more than 16,000 rooms in hotels and healthcare properties. 

Job Responsibilities 

Project Coordination (50%) 

1. Task & Workflow Management: Maintain and update project boards, ensuring accurate ticket statuses, assignments, and estimations. 
2. Cross-Functional Communication: Act as the primary liaison between developers, product managers, designers, and business stakeholders to keep project timelines aligned. 
3. Risk & Blocker Tracking: Identify operational bottlenecks, escalate blockers, and proactively track dependencies to ensure on-time release schedules. 
4. Documentation & Reporting: Prepare regular sprint progress reports, keep project documentation up to date, and track key operational metrics. 

Functional Testing & Quality Assurance (50%) 

1. Test Plan & Case Creation: Review product requirements/user stories and write detailed, reproducible manual test cases and acceptance criteria. 
2. Functional & Regression Testing: Execute end-to-end functional, smoke, integration, and regression testing across web and mobile platforms prior to release deployment. 
3. Bug Tracking & Verification: Document bugs with detailed reproduction steps, logs, and screenshots; track bug resolution through the development lifecycle. 
4. User Acceptance Testing (UAT): Support business stakeholders during UAT phases by validating features against real-world business requirements. 
5. Quality Advocacy: Participate in requirement reviews to identify potential edge cases, ambiguities, and usability issues before code development begins. 

Why Join Us? 

• Work with a global company serving the hospitality industry. 
• Ongoing learning and development opportunities from experienced hotel owners, General Managers, and hospitality leaders. 
• Gain exposure to innovative guest engagement technology and hospitality solutions. 
• Develop your skills in consultative selling, business development, and B2B sales. 
• Monthly season parking subsidy will be provided. 
• We are a friendly and supportive team supporting one another while having fun along the way. 

Job Requirements

• Qualification: Diploma or degree in Computer Science, Software Engineering, Information Technology or a related field, or equivalent practical experience. 
• Work experience: 1 to 3 years of relevant experience, preferably in engineering or product operations or related fields. 
• QA Knowledge: Hands-on experience writing functional test cases, executing manual tests, and conducting bug regression. 
• Communication: Exceptional written and verbal communication skills with the ability to explain technical concepts to non-technical stakeholders clearly. 
• Problem-Solving: Sharp analytical mindset with high attention to detail and a passion for software quality. 
• API Testing: Familiarity with basic API testing tools (e.g. Postman) to send API requests, verify data accuracy and identify potential integration issues. 
• SQL & Database Validation: Basic knowledge to query databases, verify data accuracy and consistency. 

Skills