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This job is an IT Service Technician, where you'll fix and maintain tech at various sites. You might like this job because it involves solving problems, helping users, and learning about the latest tech!
Undisclosed
Malaysia, Kuala Lumpur
Job Description
Job Brief:
Responsible to execute Service & Repairing to meet SLA.
Responsibilities:
- Provide level 2 service and end user support at resident site.
- Site installation, repair, maintenance, testing and commissioning of IT products or services.
- Diagnose errors or technical problems and determine proper solutions.
- In charge on modular repairing and upgrade of faulty devices.
- Direct unresolved issues back to IT Service Helpdesk for next action.
- Provide and maintain accurate information on IT products or services in the system.
- Record events and problems and the resolution in system logs.
- Other ad-hoc duties and responsibilities as assigned.
Requirements:
- Proven experience as IT Technician or relevant position
- Excellent diagnostic and problem-solving skills.
- Excellent communication ability.
- Outstanding organizational of diverse computer systems and networks.
- Good knowledge of internet security and data privacy principles.
- Degree in Computer Science, engineering or relevant field.
- Certification as IT Technician will be an advantage (e.g., CompTIA A+. Microsoft Certified IT Professional).
Job Requirements
Company Benefits
Competitive Salary
We provide a salary range that is competitive towards the market, assuring you your future!
Medical And Health Benefits
ICT Zone provides medical and health coverage for all employees.
Parking Claims
You are eligible to claim for parking or travelling fees that you paid during your time with us!
Additional Info
Experience Level
0 - 10 Years of Experience
Company Profile
ICT Zone Asia Berhad
ICT Zone Asia, a Malaysian leader in information and communication technology (ICT) solutions, offers a comprehensive suite of services for businesses of all sizes. We handle rentals, leases, and sales of ICT equipment, catering to both private corporations and government agencies. Recognizing the financial needs of our clients, ICT Zone Asia also extends financing options for hardware and software purchases. But...