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This job is for an IT Service Technician responsible for repairing and maintaining IT products. You might like this job because it offers hands-on troubleshooting experience and requires strong problem-solving skills.
Undisclosed
Malaysia, Kuala Lumpur
Job Description
Job Brief:
Responsibilities:
- Provide level 2 service and end user support at resident site.
- Site installation, repair, maintenance, testing and commissioning of IT products or services.
- Diagnose errors or technical problems and determine proper solutions.
- In charge on modular repairing and upgrade of faulty devices.
- Direct unresolved issues back to IT Service Helpdesk for next action.
- Provide and maintain accurate information on IT products or services in the system.
- Record events and problems and the resolution in system logs.
- Other ad-hoc duties and responsibilities as assigned.
Requirements:
- Proven experience as IT Technician or relevant position
- Excellent diagnostic and problem-solving skills.
- Excellent communication ability.
- Outstanding organizational of diverse computer systems and networks.
- Good knowledge of internet security and data privacy principles.
- Degree in Computer Science, engineering or relevant field.
- Certification as IT Technician will be an advantage (e.g., CompTIA A+. Microsoft Certified IT Professional).
Job Requirements
Company Benefits
Competitive Salary
We provide a salary range that is competitive towards the market, assuring you your future!
Medical And Health Benefits
ICT Zone provides medical and health coverage for all employees.
Parking Claims
You are eligible to claim for parking or travelling fees that you paid during your time with us!
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
ICT Zone Asia Berhad
ICT Zone Asia, a Malaysian leader in information and communication technology (ICT) solutions, offers a comprehensive suite of services for businesses of all sizes. We handle rentals, leases, and sales of ICT equipment, catering to both private corporations and government agencies. Recognizing the financial needs of our clients, ICT Zone Asia also extends financing options for hardware and software purchases. But our commitment goes beyond the sale – we provide ongoing maintenance and technical support to ensure customers can effectively utilize their technology investments.
Founded in 2000 by our current Managing Director/CEO, Tommy Lim Kok Kwang, and Non-Independent Non-Executive Chairman, Datuk Seri Ng Thien Phing, ICT Zone Holding Sdn Bhd (Formerly known as NTP World Marketing Sdn Bhd) which is a company initially dealing with audio-visual equipment for private corporations, has experienced steady growth through strategic partnerships and acquisitions. Early on, we established key relationships with partner companies gaining access to the government sector. This success led to them becoming appointed resellers for major brands like HP, Dell, and Lenovo, solidifying our position as a trusted provider.
Source: ictzone.asia