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Pre-sale Technical Support Executive

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This job is for a Pre-sale Technical Support Executive. You might like this job because you get to be a technical expert supporting sales, analyzing markets, presenting solutions, and working closely with clients to meet their needs. Relevant degree and IT experience required.

Undisclosed

Malaysia, Kuala Lumpur

Job Description

Job Responsibilities:

  1. Responsible as an integral part of the sales process providing pre-sales technical knowledge and presentations, and subject matter expert who works closely with account managers to build customer relationship and prospects by demonstrating how a proposed solution meets and exceeds customer requirements.
  2. Analyse potential market data to determine the ideal customers before launching business’s products. of Work are best practice and in line with client requirements
  3. Perform pre-sales activities by understanding the clients’ needs and aligning the needs with the solutions offered
  4. Responsible in conducting pre-sales meeting with clients to present and propose product and solutions.
  5. To lead and manage all presales task within DaaS solution.
  6. Lead the sales team in using deep understanding of the product’s ideal customer pain points and qualifying the prospects.
  7. Possess deep product knowledge in IT business to write a sales pitch that highlights the product’s features and benefits.
  8. Responsible for attending and contributing to strategy meetings held by the marketing team and ensure the pitch is aligned with the marketing campaign.
  9. Familiar with cloud computing products and solution.
  10. Experience in fulfilling RFI, RFQ & RFP processes.
  11. Must have IT knowledge, hand-on person and software field of presale experience.
  12. Possess strong problem-solving, presentation skills and excellent communication skills.
  13. Knowledge in DaaS solution will be additional advantage.

Job Requirements:

  • Possess at least a Bachelor’s Degree in Computer Science, Software/Electronics Engineering or equivalent.
  • At least 1-2 year(s) of working experience in the related field.
  • Familiar with cloud computing products and solution.
  • Experience in fulfilling RFI, RFQ & RFP processes.
  • Must have IT knowledge, hand-on person and software field of presale experience.
  • Possess strong problem-solving, presentation skills, excellent interpersonal and communication skills and are adept at working with multiple stakeholders.


Job Requirements


Company Benefits

Competitive Salary

We provide a salary range that is competitive towards the market, assuring you your future!

Medical And Health Benefits

ICT Zone provides medical and health coverage for all employees.

Parking Claims

You are eligible to claim for parking or travelling fees that you paid during your time with us!


Additional Info

Company Activity

Last active - few days ago


Company Profile

ICT Zone Asia Berhad-logo-image

ICT Zone Asia Berhad

ICT Zone Asia, a Malaysian leader in information and communication technology (ICT) solutions, offers a comprehensive suite of services for businesses of all sizes. We handle rentals, leases, and sales of ICT equipment, catering to both private corporations and government agencies. Recognizing the financial needs of our clients, ICT Zone Asia also extends financing options for hardware and software purchases. But...