company-logo-image

IoT Application Engineer – RFID & Industry 4.0 Specialist

ashley-avatar-image

AI-generated summary

beta

This job is an IoT Application Engineer at Inchz IoT, where you'll solve real-world tech problems and help clients thrive. You might like this job because you'll work with cutting-edge tech while growing your skills and making a real impact!

RM 3500 - RM 5000

Bandar Kinrara 5, Puchong., Selangor

Job Description

At Inchz IoT Sdn. Bhd., we are a forward-thinking technology company committed to transforming the future of smart ecosystems. We specialize in weaving cutting-edge solutions across IoT, RFID, Industry 4.0, and IT infrastructure — and we’re expanding into game-changing technologies like Artificial Intelligence (AI), Big Data Analytics, and Blockchain to future-proof our innovations. Our mission is to bridge the gap between smart technologies and real-world application, delivering solutions that are practical, scalable, and built to optimize performance in a rapidly evolving digital world.

What You’ll Do

Go-To Problem Solver

  • Provide fast, effective remote support to resolve application issues — turning client challenges into smooth resolutions.
  • Perform in-depth backend troubleshooting, including bug fixing, performance tuning, and configuration refinement.
  • Continuously monitor application health to ensure optimal system performance.
  • Collaborate closely with developers to roll out enhancements that elevate user experience.

Champion System Deployment & Training

  • Execute application updates and patches with precision, ensuring seamless deployment and minimal disruption.
  • Conduct on-site training sessions to empower users and increase system adoption.
  • Work with backend teams to track performance and recommend impactful system improvements.

Engage & Educate Clients

  • Serve as the trusted expert for users — guiding them through features, troubleshooting steps, and best practices.
  • Develop and maintain knowledge base articles to support self-service learning.
  • Deliver clear, concise documentation and training materials to enhance user understanding.

Drive Continuous Innovation

  • Stay updated on emerging software trends, tools, and troubleshooting techniques.
  • Recommend process and workflow improvements that enhance both client experience and internal efficiency.

Support Beyond the Clock

  • Participate in rotational after-hours support to ensure round-the-clock service availability (allowance provided).

Why Join Inchz IoT?

  • Work on cutting-edge IoT and Industry 4.0 projects that drive real innovation.
  • Collaborate with a passionate, expert team committed to excellence and growth.
  • Lead impactful projects that improve operations and deliver business results.
  • Accelerate your career development with exposure to diverse industries and technology.
  • Receive mentorship and opportunities to build new skills and take on challenges.
  • Thrive in a dynamic environment where your ideas matter and make a real impact.
  • Grow your expertise through hands-on experience with complex technical challenges.

Job Requirements

What We’re Looking For

  • Bachelor’s degree in Computer Science, IT, or a related field.
  • Strong grasp of software applications, databases, and how they connect in complex systems (no hardcore coding needed).
  • Sharp analytical thinker with a knack for troubleshooting tricky application issues remotely.
  • Basic database troubleshooting skills (think data retrieval and queries).
  • Clear, confident communicator who can simplify tech talk for clients and teams.
  • Customer service champion who builds lasting client relationships.
  • Detail-oriented documenter who creates helpful guides and FAQs.
  • Team player who thrives on collaboration.
  • Bonus points if you’re familiar with IT infrastructure and systems integration.

Skills

Hardware Troubleshooting
System Level Troubleshooting
Remote Troubleshooting
Problem Solving
System Implementation
Data Analysis
System Support
AutoCAD
MySQL

Company Benefits

Amenities and Features

- Common Area - Games Room

Insurance Coverage

It’s important for employers to make sure that our employees are properly protected. As it can provide peace of mind for employees and their families.

Employee Wellness Program

Employees' health is essential to a successful business.We offer both employee wellness benefits and outpatient medical benefits.

Bring Your Own Device Incentive

This program is designed to promote use of personal devices for work with offers a stipend to those use their own devices for work-related activities.

Hands-On Traning & Guidance

We believe that the best way to learn is by doing.We offer hands-on training to all employees,regardless of their position or level of experience.

Allowances & Incentives

We offer employees allowances as part of their benefit package. These allowances can be used to cover a variety of expenses, from travel to childcare.


Additional Info

Company Activity

Last active - few hours ago

Career Level

Senior Executive

Job Specialisation


Company Profile

Inchz IoT Sdn Bhd-logo-image

Inchz IoT Sdn Bhd

#WedoitExtraordinary We are a technology-oriented company passionate about synergizing technologies into daily life to create a highly efficient working & living environment.  By leveraging new technologies in the Internet of Things (IoT), RFID (Radio Frequency Identification), IR4.0 (Industry 4.0), and Information Technologies (IT), we are providing our clients with extraordinary and state of art solutions...