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Internship Customer Support/Customer Service/IT Helpdesk/Software Support Specialist

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This job is an exciting internship where you'll help people with software questions and tech issues. You might like this job because you’ll learn troubleshooting skills and provide valuable support while working with a friendly team!

RM 800

Menara Q Sentral, Kuala Lumpur

Job Description

Main Responsibilities 

  • Provide and assist support to end users on enquiries to HRMS/ Accounting Software via phone call/ email / remote assistance.
  • Assist Software technical assistance, troubleshoot and resolve issues
  • Perform data migration works if necessary
  • Conduct product (Software) training to end users
  • Resolve customer technical issues in a timely & professional manner
  • Involve in ad-hoc projects, pre-implementation discussions

Job Requirements

Main Requirements 

  • Candidate must possess at least a Degree with relevant qualifications equivalent to the field required. 
  • Possess final-semester status and is available for internship.
  • Able to commit to an internship period of at least 6 months.
  • Strong interest in Human Resource Payroll System or Customer Support.
  • Strong in communication skills, including English and Bahasa Melayu, Mandarin is an added advantage.
  • Resilient, resourceful, displays strong initiative, is self-directed and motivated.
  • Applicants must be willing to work in Q Sentral. 

  The Package:

  •  Internship Allowance (RM800) 
  •  Meal Allowance 
  •  Accessible to Public Transport (KL Sentral Station) 

Skills

Effective Communication
Customer Service
Human Resource Management
Help Desk Support

Company Benefits

Flexible Benefit to all Employees!

More flexibility, more entitlement with your current lifestyle.

Group Insurance(Hospitalisation & Accidental)

All employees will be covered under Group Hospitalisation & Accidental policies upon confirmation.

Accessible to Public Transportation

Easy accessible to all nearby public transportation, including MRT, LRT, Monorail, and KTM.

Employee Engagement Activities

Join us for all the festivities, monthly birthday celebrations and other fun stuff the People & Culture team have in store for you!

Laptop will be provided

Every employee will be given a company laptop for business use.

Career Growth

We are ambitious and hungry for talents! You will have lot's of opportunity in try new things out!


Additional Info

Company Activity

Last active - few hours ago

Experience Level

#NoExperienceNeeded

Career Level

Internship

Job Specialisation


Company Profile

Info-Tech Systems Integrators-logo-image

Info-Tech Systems Integrators

Who we are? Info-Tech Systems Integrators (M) Sdn Bhd, headquartered in Singapore and established in 1996, stands as a leading global technology company with over 27 years of expertise. Specializing in the digital transformation of HR operations, Info-Tech has been instrumental in propelling businesses of all sizes and industries into the digital age, fostering enhanced productivity growth. Originating with a...