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Digital Customer Success Associate

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This job is for a Digital Customer Success Associate at Infobip, a global tech company. You might like this job because it offers flexible hours, career growth, and a chance to make a real impact in a diverse workplace. Join us and grow with purpose!

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2 Locations, Kuala Lumpur

Job Description

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

Why you'll love it here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

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Job Requirements


Company Benefits

Compensation & Benefits

Competitive salary, travel perks, rewards, team-building activities, sports, and a stocked kitchen—everything you need for a balanced lifestyle!

Never a dull moment

Work with top brands, banks, and mobile operators. Partner with global leaders and shape how they connect with users. Cool clients, real impact!

Opportunity knocks. Often.

Join a growing company in a booming industry. Grow your way—horizontal, vertical, or angular—we’ll support the path you choose to carve!

Connect globally

Work with people from all over the world. We put the “global” in globalization.

Learn as you grow

From onboarding at the Academy to e-learning and external education, we invest in your growth with extensive learning and development opportunities.


Additional Info

Company Activity

Last active - 1 week ago

Job Specialisation


Company Profile

Infobip Asia Pacific Sdn. Bhd.-logo-image

Infobip Asia Pacific Sdn. Bhd.

Infobip Asia Pacific Sdn Bhd (“Infobip”) is the regional hub for Infobip Ltd. Infobip is a global leader in omnichannel communication powering a broad range of messaging channels, tools, and solutions for advanced customer engagement and experience, authentication and security, support, and retention. The company gives enterprise businesses the ability to reach their customers anywhere, anytime through a variety of...