Job Description

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about

You will join Infobip as a People Operations Generalist, working closely with the Employee Engagement team to support smooth and compliant People Operations across the APAC region. Your core mission is to deliver a seamless employee experience across the full employee lifecycle, from onboarding and offboarding to payroll support, compliance, benefits, and expatriate management, directly contributing to Infobip’s growth and operational excellence. You will be part of a fast-paced, action-driven team that values adaptability, collaboration, and ownership, while being comfortable managing multiple priorities while maintaining high attention to detail. In this role, you will sit at the heart of People Operations, partnering with internal stakeholders, vendors, and agencies to ensure accurate processes, strong compliance, and a positive workplace culture

What you’ll do

• Manage the complete employee lifecycle, including onboarding, offboarding, contract renewals, and employee documentation.
• Maintain and update HR systems, ensuring accurate and complete employee records in Workday.
• Prepare and process employee contracts, letters, and HR documentation.
• Handle expatriate-related activities such as EP and DP applications and renewals, tax implementations, and contract renewals.
• Administer insurance policies and support timely monthly payroll updates.
• Ensure compliance with labor laws, company policies, audits, and disciplinary documentation.
• Plan and execute employee engagement initiatives, events, and CSR activities, collaborating with internal and external stakeholders.
• Prepare regular HR reports, trackers, and presentations for stakeholders.

What makes you a strong fit

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 8 years of experience in a similar HR or People Operations role.
• Strong knowledge of HR systems, particularly Workday, and proficiency with Microsoft Office tools.
• Solid experience managing employee lifecycle activities, HR operations, and compliance.
• Strong understanding of labor laws, HR policies, and regulatory requirements in APAC.
• Excellent communication and interpersonal skills, with a collaborative and service-oriented approach.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively.

Nice to have qualifications

• Experience with insurance administration.
• Experience planning employee engagement initiatives and internal events.
• Exposure to CSR programs and social responsibility initiatives.
• Additional experience supporting expatriate management processes across regions.

Why you'll love it here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

Job Requirements