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Process Executive

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This job is for a Process Executive who helps clients find tech solutions and designs tech infrastructure. You might like this job because it combines sales with problem-solving, letting you work on exciting technologies like networking and security!

Undisclosed

Malaysia, Kuala Lumpur

Job Description

Job description

Principal Responsibilities

  • Provide technical pre-sales support in articulating infrastructure design with in-depth product knowledge on any of given technology i.e. Data Centre, Collaboration, Network and Security solution
  • Drive solution sales by understanding clients’ technical needs, translating identified needs into solutions
  • Pre-sales skill development on technologies of OEM which are identified such as Cisco, Checkpoint, Palo Alto, Fortinet, Dell/EMC, HPE, VMware, F5 DNS and/or LTM.
  • Proposal Preparation
  1. RFQ/ RFP Tender Presales support in shared centre environment – Ensure timely response to all the qualified RFP’s and tenders from solution perspective to ensure bid submission.
  2. Communicate with internal or external stakeholders for requirement gathering using phone or collaboration tools
  3. Listen and lead the discussion with client for discovery of needs and information gathering.
  4. Documentation of needs/requirement into solutions, validating with client and close off with a proposal also translating client business needs into technical solution.
  5. Craft initial bill of material / configuration for complex solution. Identify the suitable model to be proposed based on capacity & sizing features and client IT environment needs.
  6. Understand client current infrastructure environment and propose relevant solutions and technical services scope of work that are required for end to end implementation.
  7. Ability to facilitate and lead complex solutioning. Work with client, Principals & vendors for support and internal team and responsible for end to end integration and design.
  8. Estimate man days effort and craft project implementation work breakdown structure, PM man-days sizing and timelines.
  9. Drawing of network diagram in Visio and prepare Power point presentation, in a structured manner translating business requirements into technical design.
  • Adherence to Pre-sales process and collaboration tools to communicate and deliver results.
  • Able to perform self-research on new products within the supported OEMs in response to every changing landscape of solution offering.

Experience and Skill Requirements:
  1. Bachelor’s degree in computer science or computer engineering
  2. Years of experience: Freshers
  3. Possess excellent technical sales and communications skills.
  4. Have passion in new technologies and self-motivated learning.
  5. Excellent skills in Microsoft excel to consolidate complex bill of materials, design synchronization and P&L Management.
  6. Minimum any one of the said deep skills in the following technology towers (Networking, Data Centre, Security or Collaboration), will relevant Professional Certification such as:
    • Cisco Certified Network Associate (CCNA) is required.
    • Nice to have on any of the below certification
      1. Certified in any Gartner’s leader solution in Networking, Data Centre Storage, Server, and Backup Solution in both traditional infrastructure and hyper converge environment
      2. Certified in any Gartner’s leader solution in Security solution
      3. Certified in any Gartner’s leader solution in Collaboration solution such as Cisco and Avaya.


Job Requirements


Company Benefits

Family Matters

Organizes local events and provides helpful forums to explore and enhance the relationship between our work and family roles.

Infosys Multicultural ERG

Creates a common ground, introduces employees to various cultural celebrations and assists in understanding different cultures around the world.

Infosys Women’s Inclusivity Network

Facilitates greater flexibility, exclusive training, mentoring, and experience sharing programs for our female professionals.

Infyability

Holds special training programs and provides ability enhancing tools to enable our differently-abled colleagues to make the best use of their talents.

Military and Veterans

We support military members and veterans to transition from service to playing meaningful roles where they co-create innovative solutions for clients.

Infosys Pride

An affinity group that fosters a safe, inclusive, and respectful work environment for lesbian, gay, bisexual, transgender, intersex (LGBTIQ+), others.


Additional Info

Company Activity

Last active - 1 week ago

Job Specialisation


Company Profile

Infosys Limited (Malaysia Branch)-logo-image

Infosys Limited (Malaysia Branch)

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 55 countries to navigate their digital transformation.  With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in more than 55 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an...