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This job is all about helping clients get quick quotes in a sales admin role. You might like this job because it involves teamwork, problem-solving, and building strong relationships while supporting the IT sales process.
Undisclosed
Petaling Jaya, Kuala Lumpur
Job Description
Job description
Responsibilities
• Assist client manager in generating quotes to facilitate in fast turnaround time. This might involve a degree of product pricing knowledge.
• Responsible of Information gathering and data consolidation of each quote request.
• Handle incoming quotation requests including overseas requests from other NTT Offices.
• Frequent follow up call required to achieve client request closure within SLA given.
• Process and follow-up on dispute case or open issues within SLA given.
• Dealing with external and internal queries in a professional, client-oriented manner.
• Close alliance with vendors to obtain vendor’s quotations and assist deal registrations if required.
• Establish and maintain good relationship with decision-makers, internal and external Stakeholders.
• Responsible for QA process.
• Provides mentorship & guidance to new joiners.
• To assist in order submission if required.
• Any other duties and responsibilities which will be assigned by the management or superior as and when necessary.
Requirements
• Diploma or degree in Business or any related field.
• More than 2 years’ experience in Sales Support role of IT industry.
• Good in English, Mathematics, Excel and Microsoft Outlook.
• A good understanding of Sales/buying cycle and ability to handle dispute case.
• Good Problem-Solving skill.
• Meticulous and Detailed in numbers.
Job Requirements
Company Benefits
Family Matters
Organizes local events and provides helpful forums to explore and enhance the relationship between our work and family roles.
Infosys Multicultural ERG
Creates a common ground, introduces employees to various cultural celebrations and assists in understanding different cultures around the world.
Infosys Women’s Inclusivity Network
Facilitates greater flexibility, exclusive training, mentoring, and experience sharing programs for our female professionals.
Infyability
Holds special training programs and provides ability enhancing tools to enable our differently-abled colleagues to make the best use of their talents.
Military and Veterans
We support military members and veterans to transition from service to playing meaningful roles where they co-create innovative solutions for clients.
Infosys Pride
An affinity group that fosters a safe, inclusive, and respectful work environment for lesbian, gay, bisexual, transgender, intersex (LGBTIQ+), others.
Additional Info
Company Activity
Last active - few days ago
Experience Level
0 - 10 Years of Experience
Company Profile
