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SAP CS (Customer Service) Consultant

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This job is for an SAP CS Consultant who helps businesses manage customer service efficiently. You might like this job because it involves hands-on project experience with SAP software and offers learning opportunities in service management and integration.

Undisclosed

Kuala Lumpur

Job Description

  • Customer Service (CS) / Service Management (SM) experience
  • Must have SAP CS experience for at least 3 full Project lifecycles and at least 1 in S/4 HANA Implementation Project
  • Strong SAP technical, configuration and business area knowledge in CS module
  • Extensive knowledge of Installed Base Management, Service Order Processing and Resource Related Billing
  • Experience in Field Service, In-house Repairs, Service Contracts and Warranty Claim Management
  • Extensive knowledge of replacement processing including Refurbishment process
  • Knowledge of labor activity posting and integration with time keeping system
  • We are also looking for people with integration capabilities and cross modular capabilities in SAP SD, MM/LE and Financial Accounting (FI) modules.


Job Requirements


Company Benefits

Family Matters

Organizes local events and provides helpful forums to explore and enhance the relationship between our work and family roles.

Infosys Multicultural ERG

Creates a common ground, introduces employees to various cultural celebrations and assists in understanding different cultures around the world.

Infosys Women’s Inclusivity Network

Facilitates greater flexibility, exclusive training, mentoring, and experience sharing programs for our female professionals.

Infyability

Holds special training programs and provides ability enhancing tools to enable our differently-abled colleagues to make the best use of their talents.

Military and Veterans

We support military members and veterans to transition from service to playing meaningful roles where they co-create innovative solutions for clients.

Infosys Pride

An affinity group that fosters a safe, inclusive, and respectful work environment for lesbian, gay, bisexual, transgender, intersex (LGBTIQ+), others.


Additional Info

Company Activity

Last active - few hours ago

Job Specialisation


Company Profile

Infosys Limited (Malaysia Branch)-logo-image

Infosys Limited (Malaysia Branch)

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 55 countries to navigate their digital transformation.  With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in more than 55 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an...