Job Description

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Short Description:

If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.

1. Skills /Competencies:
2. Essential Skills:

• Tertiary Qualification in IT / Computer Science / Engineering discipline.
• 3–5 years of experience supporting Hexagon PAS PSI or similar OT/operations monitoring tools.
• Working knowledge of PSI functional areas:
  • Alarm list monitoring
  • Boundary / limit monitoring
  • Control loop health dashboards
• Ability to troubleshoot common PSI issues such as:
  • Alarm updates not appearing
  • Boundary violation notifications
  • Control loop data not refreshing
  • User access or role-based issues
• Basic ability to interpret plant alarms, process parameters, and operating envelopes.
• Experience using SQL for data checks, troubleshooting, and simple backend validations.
• Ability to follow ITIL processes for incident & service requests.

1. Preferred Skills

• Basic knowledge of process control systems, historian data, or DCS architectures.
• Understanding of alarm management principles and operations best practices.
• Exposure to scripting tools for simple automation tasks.
• Familiarity with VM environments, OS navigation, and PSI patch/upgrade steps.

1. Additional Skills:

• Strong communication skills and ability to work with plant operations and shift teams.
• Willingness to learn PSI configuration and gradually handle advanced support.
• Ability to maintain troubleshooting notes, FAQs, SOPs, and documentation.
• Team player with readiness to support rotational schedules if required.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”

Job Requirements