Job Description

Objective

To manage day to day clients account, coordinate project execution across departments, ensure timely and high-quality delivery of activation campaigns. This role is ideal for a proactive individual capable of independently handling projects while ensuring strong communications between clients and internal teams.

• Serve as the primary point of contact for assigned clients, ensuring clear communication and aligned throughout project lifecycle.
• Manage and oversee execution of in-store activation, POSM deployment, event and promotional campaigns.
• Coordinate internally with Creative Team, Operations Team, Business Development and Production Team to align with timelines, deliverables and budget.
• Prepare project timelines, quotations, proposals and post-campaign reports.
• Troubleshoot and resolve operational issues swiftly, keeping clients informed on progress.
• Assist in guiding and reviewing the work of junior servicing executive (when needed).
• Monitor project budgets, approval processes and ensure all documentation is up to date.
• Attend client meetings, site visits and briefing as required.

Job Requirements

• Diploma or Bachelor Degree in Mass Communication, Marketing, Advertising, Business or any related fields
• Experience in client servicing, account coordination or project management in BTL agency or marketing services environment
• Details oriented and have strong organizational and communication skills
• Able to manage multiple projects simultaneously
• Familiar with campaign execution process especially for retail, shopper activation of POSM
• Ability to attract client with good impression, positive attitude, team player and results-oriented mindset
• Possess own transport for meeting outside
• Mandarin speaker is an added advantage.

Skills