Job Description

The Membership Junior Executive supports the administration and coordination of IERP’s membership activities. 

This role handles member enquiries, maintains accurate membership records, assists with onboarding and renewals, member engagement events and provide day-to-day support to ensure a positive member experience.  

Key Responsibilities:

• Handle membership enquiries, applications, renewals, and upgrades
• Maintain and update member database and records
• Support onboarding of new members and membership communications
• Coordinate with internal teams on member events, benefits, and programmes
• Assist in basic reporting and administrative tasks related to membership
• Support and assist in all member outreach activities from ideation to execution

Job Requirements

  Requirements:

• Diploma or Bachelor’s degree in Business Administration or related field
• Good communication and organisational skills
• Detail-oriented, proactive, and able to manage multiple tasks
• Proficient in Microsoft Office; CRM experience is an advantage

Skills