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Membership Services - Junior Executive

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This job is a great opportunity for someone who loves helping people! You might like this job because you'll assist members with questions, keep records organized, and help plan fun events. Join us in creating a positive experience for all!

RM 2000 - RM 2800

Kota Damansara, Selangor

Job Description

The Membership Junior Executive supports the administration and coordination of IERP’s membership activities. 

This role handles member enquiries, maintains accurate membership records, assists with onboarding and renewals, member engagement events and provide day-to-day support to ensure a positive member experience.  

Key Responsibilities:

  • Handle membership enquiries, applications, renewals, and upgrades
  • Maintain and update member database and records
  • Support onboarding of new members and membership communications
  • Coordinate with internal teams on member events, benefits, and programmes
  • Assist in basic reporting and administrative tasks related to membership
  • Support and assist in all member outreach activities from ideation to execution


Job Requirements

  Requirements:

  • Diploma or Bachelor’s degree in Business Administration or related field
  • Good communication and organisational skills
  • Detail-oriented, proactive, and able to manage multiple tasks
  • Proficient in Microsoft Office; CRM experience is an advantage

Skills

Customer Inquiries
Customer Relationship Management
Email Etiquette
Inbound Calls
Outbound Calls
Administrative Support
Interpersonal Communications

Company Benefits

Walking Distance to MRT Station

Skip the traffic and enjoy the convenience of commuting. Our office is located just a short walk from the MRT station.

Company-Sponsored Vacation & Training

Enjoy company-sponsored vacation as a reward for your dedication, to unwind and recharge. We provide training programs designed to enhance your skills

Personal Accident and Medical Insurance

Your health and safety come first. We provide comprehensive personal accident and medical insurance coverage to protect you and your loved ones.

Modern & Spacious Office

Work in a space that inspires you! Our office is modern, spacious, and equipped with all the amenities to ensure comfort and productivity.

Performance Bonus

Your hard work deserves recognition! We offer performance bonuses to reward exceptional achievements and contributions.

EPF & SOCSO Contributions

Secure your future with us! We ensure timely and full contributions to your EPF and SOCSO, safeguarding your financial and social security.


Additional Info

Experience Level

#NoExperienceNeeded

Career Level

Junior Executive

Job Specialisation


Company Profile

Institute of Enterprise Risk Practitioners-logo-image

Institute of Enterprise Risk Practitioners

The Institute of Enterprise Risk Practitioners (IERP®) is the world’s first and leading certification institute for Enterprise Risk Management (ERM). Through our programs and network, we aim to foster effective ERM practices globally in relation to strategy, performance, ethics, business continuity, and corporate governance. The IERP®’s programs are vital for visionary boards, business leaders, and business...