Understand business challenges, operational pain points, and potential opportunities to support business growth and efficiency.
Perform in-depth data analysis to identify performance gaps, operational issues, trends, and opportunities for improvement.
Provide actionable insights into business and operational efficiency while collaborating with relevant stakeholders to enhance processes and achieve targeted service levels.
Perform data queries, develop, maintain, and enhance dashboards to facilitate performance tracking, data analysis, and business monitoring.
Establish and implement data management best practices across business workstreams to improve data accuracy, consistency, accessibility, and reliability.
Regularly monitor business performance, prepare comprehensive performance reports, and ensure timely distribution to management and relevant stakeholders in accordance with agreed reporting schedules.
Job Requirements
Bachelor's Degree in Business Administration, Data Analytics, Statistics, Logistics, or a related field.
Minimum 2 to 3 years of relevant experience in performance management, business planning, operations analysis, or data analytics.
Strong sense of ownership, accountability, and excellent attention to detail.
Adaptable and proactive, with the ability to respond effectively to changing business priorities and work under pressure.
Hands-on experience with SQL databases and developing or maintaining performance dashboards.
Strong analytical skills with intermediate proficiency in Microsoft Excel and the ability to interpret data, identify root causes, and derive actionable insights.
Customer-focused mindset with a strong understanding of service quality and business performance.
Excellent interpersonal, communication, and presentation skills, with the ability to engage and influence stakeholders at different levels.
Strong organizational and time-management skills, with the ability to manage multiple tasks and meet deadlines.
Effective decision-making, critical thinking, and problem-solving abilities.
Skills
Data Analysis
SQL (Programming Language)
KPI Management
Data Reporting
Microsoft Excel
Business Operations Management
Project Management
Adaptability
Logistics Management
Third-Party Logistics
Company Benefits
Training & Development Opportunities
We support continuous learning and provide opportunities for employees to enhance their skills and grow professionally.
Welcome to Intelek! We are a team of dedicated professionals who are commited to connecting top talent with leading employers. With years of experience in the industry, we have the expertise and resources to help job seekers find their dream roles and help companies grow by finding the right people to join their team. We work with a variety of industries and take a personalized approach to every search. Thank you for...