Job Description

• Handle sales administrative tasks such as preparing quotations, sales orders, invoices, and delivery orders.
• Maintain and update customer records and sales database.
• Liaise with customers to follow up on orders, payments, and delivery arrangements.
• Coordinate closely with internal departments (e.g. finance, warehouse, logistics) to ensure timely delivery and service.
• Assist the sales team in preparing reports, presentations, and sales materials.
• Monitor and manage inventory levels and stock availability for customer orders.
• Handle customer inquiries and complaints professionally and promptly.
• Support the sales team with any administrative work required during campaigns or promotions.
• Prepare monthly sales reports and assist in tracking sales targets and KPIs.

Job Requirements

• Minimum Diploma or Degree in Business Administration, Marketing, or related field.
• Proficient in Microsoft Office (Excel, Word, Outlook); knowledge of ERP or CRM systems is an advantage.
• Good communication and interpersonal skills.
• Strong attention to detail and good organizational skills.
• Able to multitask and work independently under minimal supervision.
• Team player with a positive attitude and willingness to learn.

Skills