Job Description

Retail Assistant – BuraqCafe

Responsibilities

- Ensure smooth and efficient BuraqCafe operations in collaboration with the immediate supervisor.

- Deliver excellent customer service and respond promptly to customer needs.

- Introduce, promote, and upsell BuraqCafe products and menu items to customers.

- Handle customer food and beverage orders and ensure preparation, handling, and disposal processes comply with food handling SOPs.

- Operate the cash register accurately for both cash and credit card transactions, in accordance with company policies and procedures.

- Assist in maintaining café cleanliness, food safety, and overall housekeeping standards.

- Responsible for stock replenishment to ensure food, beverages, and other café supplies are available at all times.

Job Requirements

Role Requirements

- Minimum SPM qualification or relevant retail/customer service working experience.

- Able to communicate effectively in Bahasa Malaysia and English.

- Preferably 1–2 years of working experience in café, food & beverage, retail, or customer service.

- Candidates without café or retail experience but with a positive working attitude are encouraged to apply.

- Willing to be based at BuraqCafe locations and transfer to other locations when needed.

- Able to work on a shift basis, including weekends and public holidays.

- Energetic, customer-oriented, and highly motivated individuals with a passion for café and customer service are encouraged to apply and be part of our “BuraqCafe Family”!

Skills