AI-generated summary
- Provide onsite & remote IT support: setup, troubleshoot & maintain PCs, servers, networks, printers; handle VPNs & cloud/VPS.
- Customer-facing IT services role supporting business sites.
- Broad exposure to servers, networks, cloud & migrations! Rapid skill growth.
Undisclosed
KEPONG BARU, Kuala Lumpur
Full-Time
Be an early applicant
Job Description
- Provide onsite and remote IT support to customers
- Setup, troubleshoot, and maintain:
- PCs & laptops
- Servers & NAS
- Network devices (router, switch, WiFi)
- Printers & peripheral devices
- Assist in server, network, and VPN configuration
- Support cloud and VPS connectivity troubleshooting
- Perform system installation, migration, and basic maintenance
- Monitor and follow up customer support cases
- Prepare simple documentation and update job status
Job Requirements
- Diploma / Degree in IT, Computer Science, Networking, or related field
- Basic knowledge in:
- Windows OS
- Networking & TCP/IP
- Router / Switch / WiFi setup
- Remote desktop & remote support tools
- Willing to travel for onsite customer support
- Responsible, responsive, and willing to learn
- Good communication and teamwork skills
- Have at least two (2) years of working experience in the related field
Skills
IT Infrastructure
Hardware Troubleshooting
Computer Networks
Company Benefits
Growth & Learning
• Real project exposure (not just training) • Learn AutoCount, ABSS , ERP, Cloud & e-Invoice systems
Rewards
• Performance-based incentives • Annual bonus & salary increment • Company trips Reward
Culture
• Supportive and friendly team • Direct learning from experienced seniors • Open communication with management
Workplace Perks
• Coffee & snacks in the office • Comfortable and collaborative working environment
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
1 - 3 Years of Experience
Career Level
Senior Executive
Company Profile
J-TECH SYSTEM SDN BHD
Since 1998, J-TECH SYSTEM has been helping Malaysian businesses simplify operations through technology. From accounting systems like AutoCount and ABSS to cloud hosting and e-Invoice solutions, we support over 600 companies nationwide.
We don’t just implement software — we partner with our clients throughout their digital journey, ensuring they stay efficient, compliant, and ready for growth.
Why Join Us
At J-TECH,...