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Internship Marketing Intern

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This job is a Marketing Internship where you'll dive into e-commerce and digital marketing! You might like this job because you’ll gain real experience in social media, content creation, and working on marketing campaigns, plus a chance for a full-time job after!

RM 800 - RM 1000

Bukit Mertajam, Penang

Job Description

About the Role

We are looking for a proactive and creative Marketing Intern to join our team. This internship offers hands-on exposure to the complete e-commerce and digital marketing process, from content planning and creation to campaign execution and performance tracking.

You will have the opportunity to be involved in projects from concept to execution, gaining real-world experience in e-commerce operations, social media marketing, live streaming, and content production.

High-performing interns will be given priority consideration for full-time employment opportunities upon graduation.

Responsibilities

  • Assist in managing and optimizing e-commerce platforms and online marketplaces.
  • Assist in customer service operations, including order-related enquiries and issue resolution.
  • Support return, exchange, and refund management processes.
  • Follow up on customer feedback and help improve customer satisfaction.
  • Support daily social media activities across TikTok, Instagram, Facebook, and other platforms.
  • Participate in TikTok live streaming sessions, including planning, hosting, and performance monitoring (optional).
  • Assist in creating engaging content for social media, advertisements, and marketing campaigns.
  • Support photo and video shooting activities for products and promotional content.
  • Perform basic photo and video editing for digital marketing purposes.
  • Assist in campaign planning, execution, and performance analysis.
  • Coordinate with team members to ensure smooth execution of marketing initiatives.
  • Monitor market trends, competitors, and customer engagement activities.

What You Will Learn

  • Hands-on experience in E-Commerce operations and marketplace management.
  • Social media marketing and content strategy.
  • TikTok Live Streaming planning and execution.
  • Product photography and videography.
  • Content creation from ideation to publishing.
  • Marketing campaign execution from 0 to 10 (planning, creation, implementation, and performance review).
  • Data analysis and performance tracking for digital marketing activities.

Internship Benefits

  • Real hands-on exposure to digital marketing and e-commerce operations.
  • Opportunity to work on actual marketing campaigns and projects.
  • Practical experience in content creation, live streaming, and social media management.
  • Mentorship and guidance from experienced team members.

Job Requirements

  • Currently pursuing a Diploma or Degree in Marketing, Business, Mass Communication, Digital Marketing, or related fields.
  • Passionate about social media, digital marketing, and content creation.
  • Basic knowledge of TikTok, Instagram, Facebook, and e-commerce platforms is an advantage.
  • Comfortable appearing on camera and participating in live streaming activities is an advantage (optional).
  • Creative, proactive, and willing to learn.
  • Good communication and teamwork skills.

Skills

Digital Marketing
Marketing Communications
Customer Communications Management
Videography
Video Editing
Photography
Content Creation
Social Media Management
Digital Advertising
Retail Management

Company Benefits

Statutory Benefits

We fully comply with Malaysian labour regulations to ensure every employee is protected and secured. (EPF / SOCSO / EIS)

Leave Entitlements

We support rest, recovery, and personal time through structured leave policies. (Annual leave / Medical leave / Public holiday)

Work-Life Balance

We encourage a healthy balance between work responsibilities and personal well-being.

Career & Development Opportunities

We invest in employees who are willing to grow with the company. (On-the-job training, hand-on learning exposure, cross-functional experience)

Performance & Growth Culture

We reward effort, initiative, and results.


Additional Info

Experience Level

#NoExperienceNeeded

Career Level

Internship

Job Specialisation


Company Profile

Jacob Bikers Sdn. Bhd.-logo-image

Jacob Bikers Sdn. Bhd.

About Jacob Bikers Jacob Bikers is a Malaysian SME with close to 10 years of experience in motorcycle accessories. We serve riders in Malaysia and across Southeast Asia including Thailand, Singapore, Philippines, and Indonesia. What started as a small passion has grown into a multi-channel business covering retail, workshop support, e-commerce, digital marketing, and cross-border sales. Today, we combine traditional...