Job Description

We are looking for a motivated Business Administration intern to support our day-to-day operations. You will gain hands-on exposure across customer service, administrative coordination, data management, and basic finance processes including delivery orders, accounts payable, and collections.

Key responsibilities

Customer service

• Attend to customer enquiries via phone, email, or walk-in in a professional and timely manner
• Follow up on outstanding issues and coordinate with relevant departments for resolution
• Maintain accurate records of customer interactions and feedback

General administration

• Handle day-to-day administrative tasks including filing, document management, and correspondence
• Prepare and maintain office records, reports, and internal documentation
• Assist in scheduling meetings, coordinating logistics, and supporting team operations

Data entry & management

• Accurately input and update data into the company's system or spreadsheets
• Verify and cross-check records to ensure data integrity
• Generate basic reports or summaries as required by the team

Delivery orders (DO), accounts payable & collection

• Process and track delivery orders, ensuring documentation is complete and properly filed
• Assist in verifying invoices and coordinating with suppliers/vendors on accounts payable matters
• Support the collection team in monitoring outstanding receivables and following up with relevant parties
• Prepare aging reports or payment summaries as directed

Job Requirements

Requirements

• Currently pursuing or recently completed a Diploma / Degree in Business Administration, Finance, Accounting, or a related field
• Proficient in Microsoft Office (Word, Excel, Outlook); basic Excel skills such as formulas and filtering are a plus
• Good command of written and spoken English; Mandarin or Bahasa Malaysia is an added advantage
• Detail-oriented with strong organisational and time management skills
• Able to work independently as well as in a team environment
• Good communication and interpersonal skills for customer-facing duties
• Prior internship or part-time experience in admin/finance is preferred but not required

Skills