Job Description

About the Role

Great businesses are built by great people.

We're looking for a Senior Human Resources Executive who can take ownership of our people matters — from finding the right talent and supporting employees to strengthening HR processes and building a better workplace.

This isn't a role where you'll only process paperwork.

You'll work closely with management and employees to make sure we hire better, communicate better, develop our people and build a stronger team.

Recruitment & Talent

• Manage the end-to-end recruitment process, including job postings, candidate screening, interviews, offers and onboarding.
• Work closely with department heads to understand manpower requirements and identify suitable candidates.
• Develop and maintain effective recruitment channels and talent pipelines.
• Improve candidate screening and interview processes to achieve better hiring quality.
• Coordinate employee onboarding and ensure new employees have a structured introduction to the company.

HR Operations

• Manage employees' HR records, employment documentation, confirmation, transfers, promotions and resignations.
• Prepare employment letters, confirmation letters, warning letters and other HR-related correspondence.
• Monitor attendance, leave, punctuality and other employee records.
• Coordinate payroll information and ensure employee changes are accurately captured.
• Manage statutory HR matters including EPF, SOCSO, EIS and other applicable requirements.
• Maintain proper and confidential employee documentation and HR records.

Performance & People Development

• Coordinate employee probation reviews, confirmations and performance evaluations.
• Work with department heads to establish clear job descriptions, responsibilities and KPIs.
• Monitor performance review timelines and follow up on required actions.
• Identify employee development and training needs.
• Support Performance Improvement Plans (PIP) and employee development initiatives where required.

Employee Relations & Culture

• Serve as a professional point of contact for employees on HR-related matters.
• Handle employee grievances, disciplinary matters and workplace concerns professionally and confidentially.
• Conduct or coordinate exit interviews and identify recurring reasons behind employee turnover.
• Support management in improving employee engagement, communication and workplace culture.
• Organise employee engagement, team-building and internal initiatives where appropriate.

HR Policies & Compliance

• Review, maintain and improve company HR policies, SOPs and Employee Handbook.
• Ensure HR practices comply with applicable Malaysian employment laws and regulations.
• Advise management and department heads on HR procedures and good employment practices.
• Ensure disciplinary processes and HR documentation are properly handled and documented.
• Keep updated on changes in employment regulations and recommend necessary changes to company practices.

HR Improvement

• Review existing HR processes and identify gaps or areas for improvement.
• Improve recruitment, onboarding, performance management, employee documentation and exit processes.
• Support the implementation and effective use of HRMS or other HR systems.
• Prepare basic HR reports and insights such as headcount, turnover, recruitment status, attendance and employee movements.
• Support management with manpower planning and other people-related initiatives.

Job Requirements

• Diploma or Bachelor's Degree in Human Resources, Business Administration, Management or a related discipline.
• Approximately 4–6 years of relevant HR generalist experience.
• Good hands-on experience in recruitment, employee relations and HR operations.
• Good knowledge of the Employment Act 1955 and Malaysian employment practices.
• Familiar with EPF, SOCSO, EIS and other statutory HR requirements.
• Experience handling disciplinary matters, employee documentation and performance management.
• Able to manage HR matters independently with minimal supervision.
• Strong interpersonal and communication skills with the maturity to work with both employees and management.
• Good problem-solving skills and able to handle sensitive matters professionally and confidentially.
• Organised, detail-oriented and comfortable working in a fast-moving SME environment.
• Good command of written and spoken English and Bahasa Malaysia.
• Proficiency with Microsoft Office and familiarity with HRMS platforms is an advantage.

Who We're Looking For

We're not looking for an HR person who only asks:

“Did we follow the process?”

We also want someone who asks:

“How can we make the process better?”

Someone who understands that HR is about balancing people and business — attracting good talent, developing the team, protecting the company and creating an environment where good people want to stay.

Find Talent. Build People. Strengthen Culture. Grow Together.

Skills