Job Description
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At JCS, no two projects are exactly the same.
One month, you could be planning an overseas incentive trip. The next, you could be coordinating a corporate event, product launch, annual dinner or team experience.
We're looking for a MICE & Event Operations Executive who enjoys planning, coordinating, solving problems and most importantly — making things happen.
Job Responsibilities
MICE & Event Planning
- Support the planning and execution of corporate events, incentive trips, meetings, conferences, annual dinners, product launches, team-building programmes and other MICE projects.
- Understand project briefs, objectives, budgets, timelines and client requirements.
- Research and recommend suitable venues, destinations, hotels, restaurants, activities, entertainment and experiences.
- Develop creative programmes and event concepts together with the project team.
- Prepare event programmes, itineraries, timelines, checklists and operational schedules.
- Assist in developing proposals and presentation materials for pitches and client presentations.
Supplier Sourcing & Coordination
- Source and coordinate with venues, hotels, DMCs, transport providers, caterers, AV companies, production houses, entertainers, decorators, printers, fabricators and other event suppliers.
- Request and compare quotations, inclusions and supplier terms.
- Negotiate rates and value-added services where appropriate.
- Coordinate supplier requirements and ensure all parties understand the project timeline and deliverables.
- Maintain and develop a reliable supplier database for both local and overseas projects.
- Monitor deposits, confirmation deadlines, cancellation policies and other important supplier conditions.
Project & Event Operations
- Coordinate confirmed projects from planning → preparation → execution → completion.
- Prepare detailed project timelines, operational schedules and checklists.
- Coordinate venue requirements, logistics, manpower, transportation, accommodation, meals and programme arrangements.
- Coordinate event requirements such as stage, sound, lighting, LED screens, entertainment, branding, registration and guest experience where applicable.
- Work closely with clients, suppliers and internal teams to ensure project requirements are properly communicated.
- Track project progress and follow up on outstanding items before deadlines.
- Assist with guest lists, rooming lists, seating plans, registration lists and other project documentation.
- Conduct site inspections, venue visits and supplier meetings when required.
- Ensure all arrangements are checked and reconfirmed before the project or event.
On-Site Execution
- Support onsite setup, registration, guest movement and event operations.
- Coordinate suppliers and ensure setup follows the approved programme and timeline.
- Assist with rehearsals, technical checks and final preparations before guests arrive.
- Monitor the event run sheet and ensure programme transitions happen smoothly.
- Coordinate speakers, performers, VIPs, suppliers and other parties when assigned.
- Handle last-minute changes and operational problems calmly and resourcefully.
- Support overseas incentive groups as an Operations Coordinator or Tour Manager when required.
- Ensure clients and participants receive professional service throughout the programme.
Project Closing
- Coordinate dismantling, equipment returns and outstanding supplier matters after events.
- Collect supplier invoices and supporting documents for project reconciliation.
- Assist with final project costing and identify additional or unexpected expenses.
- Participate in post-event/project reviews to identify what worked and what can be improved.
- Maintain proper project files, supplier records and operational documentation.
Job Requirements
Job Requirements
- Diploma or Degree in Event Management, Tourism, Hospitality, Business, Mass Communication or related fields is preferred.
- Fresh graduates with strong potential are welcome to apply.
- 1–2 years of experience in events, MICE, travel operations, hospitality or project coordination is an advantage.
- Good written and spoken English.
- Comfortable communicating and negotiating with local and overseas suppliers.
- Good knowledge of Microsoft PowerPoint, Excel and Word.
- Strong research, planning and coordination skills.
- Good numerical ability and comfortable working with quotations and project costing.
- Detail-oriented and able to manage multiple deadlines simultaneously.
- Resourceful and able to think quickly when plans change.
- Comfortable working in a fast-moving, project-based environment.
- Willing to work outside normal office hours, weekends or public holidays when required for projects.
- Willing to travel locally and internationally when assigned.
Who We're Looking For
You don't need to know everything on Day 1.
But when someone says:
“We have 300 guests arriving tomorrow.”
You don't panic.
You check the plan.
When a supplier says:
“Cannot.”
You don't stop there.
You find another solution.
And when months of planning finally turn into a successful event or an unforgettable incentive trip, you'll know:
“I helped make that happen.”
Plan It. Coordinate It. Solve It. Deliver It.
You don't just manage events. You create experiences people remember.