Job Description

• Oversee daily cafe operations, ensuring efficiency and high standards of service.
• Manage staff, including scheduling, training, performance reviews, and motivation.
• Maintain inventory levels, order supplies, and manage vendor relationships.
• Ensure compliance with health, safety, and sanitation regulations.
• Develop and implement strategies to increase sales and customer satisfaction.
• Handle customer inquiries, feedback, and complaints professionally.
• Manage the cafe's budget and financial performance.

Job Requirements

• Diploma in Hospitality Management, Business Administration, or a related field.
• Minimum of 3 years of relevant experience in cafe or restaurant management.
• Proven ability to lead and manage a team effectively.
• Strong understanding of cafe operations, including inventory management and cost control.
• Excellent customer service and communication skills.
• Proficiency in point-of-sale (POS) systems and basic computer applications.
• Knowledge of food safety and sanitation standards.

Skills