Job Description

RESPONSIBILITY & AUTHORITY 职责与权限

Order Processing & Fulfillment 订单处理与履行

Process sales orders, track shipments, and ensure delivery schedules are met. 处理销售订单、跟踪货物运输情况，并确保按计划完成交付

Billing and Documentation 开票与文件管理

• Prepare invoices, delivery orders, and sales quotations. 编制发票、送货单及销售报价单
• Ensure accuracy of billing details and financial records. 确保开票资料及财务记录的准确性

Planner and Production Collaboration 计划与生产协调

• Work with PMC to align sales orders with manufacturing and inventory schedules. 与生产计划与物料控制部（PMC）协作，确保销售订单与生产计划及库存安排保持一致
• Monitor stock levels and track production progress to confirm delivery dates. 监控库存水平及生产进度，以确认产品交付日期

Sales Support 销售支持

• Maintain customer databases. 维护客户资料数据库
• Coordinate with logistics for smooth shipment execution. 与物流部门协调，确保货物顺利出运
• Coordinate with the marketing team for promotional materials. 与市场部协调，提供所需的宣传及推广资料

Customer Relations 客户关系管理

• Serve as a primary point of contact for client inquiries, handle after-sales support, and resolve customer complaints作为客户咨询的主要联络窗口，提供售后服务，并及时处理及解决客户投诉

Job Requirements

  MINIMUM REQUIREMENTS 任职要求

• Candidate must possess at least a Diploma or Bachelor's Degree in Business Studies / Administration / Marketing / Management or equivalent. 须具备至少商业、工商管理、市场营销、管理学或相关领域的大专（Diploma）或学士学位（Bachelor's Degree）
• Minimum 2-3 year(s) of working experience in a related responsibility. 具备2至3年相关工作经验者优先考虑
• Fresh graduates are encourage to apply. 欢迎应届毕业生申请
• Good command of spoken and written English, Mandarin. 须要具备良好的*英语及中文（普通话）**听、说、读、写能力
• Equipped with good communication skill with coordination skill. 具备良好的沟通能力及跨部门协调能力
• Adequate computer skills with Microsoft Excel, Power Point & ERP. 熟悉电脑操作，并能熟练使用 Microsoft Excel、PowerPoint 及 ERP 系统
• High attention to detail, ability to multitask, and capability to work in fast-paced environments. 工作认真细致，具备高度责任心，能够同时处理多项工作，并能适应快节奏的工作环境

MINIMUM TRAINING OR COURSE ATTENDED

• ISO 9001: 2015 QMS Awareness Training

Skills