Job Description

Job Description

We are a growing e-commerce fashion brand specializing in elegant apparel that blends tradition with modern style. Our mission is to provide exclusive, culturally respectful, and trend-forward fashion for women across Malaysia and beyond. As our business expands, we are looking for a dedicated Intern Admin role to join our team.

Key Responsibilities:

1. Office Administration

• Help keep the office organized and running smoothly. 
• Do simple tasks like filing, data entry, printing, and updating documents.
• Assist HR/management with basic scheduling and paperwork.
• Make sure office supplies (pens, paper, etc.) are available.
• Help prepare for small internal meetings when needed. 

2.Ecommerce Support

• Reply to customer messages politely and on time. 
• Check and follow up on orders (late, cancelled, or abnormal) to help solve simple issues.
• Assist in reading and organizing customer feedback for improvement.

3. Affiliate & Creator Support

• Help communicate with creators/affiliates for updates.
• Do simple follow-up tasks to ensure smooth collaboration.

4. General Support

• Work with the warehouse, marketing, and live team when they need small admin help.
• Assist with any simple tasks assigned by your supervisor.
   

Job Requirements

Requirements:

• Open to Diploma and Bachelor’s degree students in Business, Marketing, Communications, E-Commerce, or related fields.
• Passionate about customer service and eager to learn about the e-commerce industry, especially in the fashion niche.
• Good communication skills in both English and Bahasa Malaysia (spoken and written).
• Mandarin speaker is an advantage.
• Responsible, proactive, and able to work independently with guidance.
• Basic knowledge of social media, online shopping platforms, or customer chat tools is an added advantage.
• Fast learner with a positive attitude and willingness to take on new challenges.
• Internship duration: minimum 3 months (priority given to those available for longer).

Skills