EOI - Payroll Specialist

CBRE Group, Inc.

Job Description


Supervises global payroll, ensuring that all processes are executed appropriately and in a timely manner. Operates as the subject matter expert and escalation point to resolve issues, continuously looks for improvements in operational processes and designs and implements those initiatives.


  • Administers and/or supervises timely and accurate complex payroll processing with payroll vendor, including on-cycle, off-cycle, commission, overtime, bonus items, year-end processing while maintaining strict confidentiality of information reviewed and processed
  • Gather information on Overtime hours worked for each eligible employee
  • Trains team members on new or enhanced operation procedures and policies. Ensures team members acquire necessary skills and performance attributes, inline with business and personal development needs.
  • Executes quality control measures. Identifies and work with Payroll Governance team on process improvements initiatives and defines standards for new processes.
  • Ensures that computing, withholding or deductions associated with net pay is done properly.
  • Researches, validates and corrects employee data in payroll system delivering a high level of quality customer service. Works with department members, management and/or employees to identify and troubleshoot complex issues and achieve timely resolutions.
  • Participates in payroll audits and complies with the procedures and policies of internal and external audit
  • Maintains authority for personnel actions and oversees most day to day operations of group.
  • Monitors payroll production errors and proactively identifies process improvement methods. Coordinates payroll scheduling and production releases.
  • Bachelor's Degree in Human Resources, Business, Management, Organizational Development, Service Management or relevant field.
  • Have at least 4 to 7 years of experience in processing HR transactional tasks primarily in payroll processing and benefits administration and/or other HR general operations.
  • Have prior shared service or customer service experience supporting Asia Pacific region or multiple countries. (preferred)
  • knowledge of payroll processes including data entry, pay calculations, tax and benefits.
  • Prior experience using case management/ticketing tool, ServiceNow. (preferred)
  • Proficient knowledge in using Microsoft Office suite, including Excel, Word Power point, and Teams.
  • #J-18808-Ljbffr

Job Requirements


Additional Info

Company Activity

Last active - few days ago

Job Specialisation

Human Resources

RM8.3K - RM12.5K

Kuala Lumpur,


1 week ago

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