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<ul><li>Perform Corrective Maintenance Work - day to day on-site technical support and fault management for operator - ZTE/Huawei network products and services, including but not limited to Node-B, IPRAN, Rectifier, Transmission NE, troubleshooting for network traffic availability, ability to interpret test result, advise customers on site issue and etc.</li><li>Interface with customers to expedite service recovery, as well as to communicate resolution to customers.</li><li>As 1st level support to NOC for all technical resolution on corrective/preventive maintenance.</li><li>Responsible for problem/incident management, tracking of all issues, escalation, and reporting.</li></ul> Requirements <ul><li>Candidate must possess at least a Diploma/Degree in Computer Science/Telecommunication Engineering/Information Technology or its equivalent (Engineer Position)</li><li>Candidate with years of telecommunication experience but with no academic qualification will also be considered to apply.</li><li>Fresh graduates with good academic result are also encourage to apply</li><li>Have a strong passion in IP, transmission/access/core networking, as well as have the drive and energy to pursue a career in this field</li><li>Have good interpersonal and communication skills</li><li>Possess analytical skills and detail oriented</li><li>Good follow up skills and positive working attitude</li><li>Ability to prioritize task with effective time management</li><li>Someone is customer and service oriented</li><li>A self-starter who is able to work independently, as well as in a team</li><li>Required language(s): Bahasa Malaysia, English</li><li>CIDB & WAH (MAX/IRATEC) is a must.</li><li>TMNIOSH certificate is an added advantage</li><li>Able to work in 24 by 7 shift environment.</li></ul> Enter the characters shown in the image.
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-Perform Corrective Maintenance Work - day to day on-site technical support and fault management for operator - ZTE/Huawei network products and services, including but not limited to Node-B, IPRAN, Rectifier, Transmission NE, troubleshooting for network traffic availability, ability to interpret test result, advise customers on site issue and etc.

-Interface with customers to expedite service recovery, as well as to communicate resolution to customers.

-As 1st level support to NOC f...

Field Engineer / Field Technician

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OCK Group Berhad