HRIS Specialist


Job Description

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Job Summary :
HRIS Specialist is responsible for the configuration, maintenance, and optimisation of our HR technology platform to support our HR processes and initiatives.

Key Responsibilities :

  • Act as the first point of contact to troubleshoot and resolve technical issues involving HR systems.
  • Effective and efficient service provision in line with service level agreements and Customer Satisfaction targets.
  • Configure and maintain various modules within the SAP SuccessFactors suite. Preferable hands-on experience in one or two modules - Analytical Reporting including Story Report, Integration, Learning Management System or Recruitment modules.
  • Collaborate with HR stakeholders to gather and document system requirements, and implement solution that align with business needs.
  • Contributes to continuous improvement and employee centricity and growing our value projects/initiatives
  • Gather data from HR platforms and feedback from team members to identify specific processes.
  • Document and communicate process updates to different users in the organization.
  • Report key indicators for the business to measure the effect of process improvement efforts.
  • Stay updated with the latest features and updates in the SAP SuccessFactors platform and recommend enhancements or process improvements.
  • Assist in implementing, data migration, testing and supporting the HR systems and business process documentation.
  • Work closely with cross-functional teams to support HR technology initiaties, system upgrades, and implementations.
  • Provide HRIS training and support to users.

Qualifications :

  • At least a Bachelor’s Degree in Information Technology, Human Resources, Business Administration or in any related fields.
  • Proven continuous experience with min 2 to 4 years in SuccessFactors, including configuration and maintenance of various modules.
  • Strong understanding of HR processes and best practices.
  • Very strong technical acumen in SAP SuccessFactors and other HR enabling technologies
  • Preferable certificatied to one or more SuccessFactors module.
  • Possess sound technical knowledge and ability to clearly communicate key recommendations to HR stakeholders.
  • Self-driven
  • Practice no-blame culture
  • Interpersonal skills
  • Give and value constructive feedback

Skills & Abilities :

  • Functional knowledge in HR processes and system especially in SAP SuccessFactors or any other cloud platforms.
  • Knowledge on applicable data privacy and protection requirements.
  • Proficient in English with an ability to understand employee queries and interact with different stakeholder in HR and business.

Job Requirements


Additional Info

Company Activity

Last active - few days ago

Job Specialisation

Human Resources

RM8.3K - RM12.5K

Petaling Jaya, Selangor


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