Job Description

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Job Summary :
HRIS Specialist is responsible for the configuration, maintenance, and optimisation of our HR technology platform to support our HR processes and initiatives.

Key Responsibilities :
 

• Act as the first point of contact to troubleshoot and resolve technical issues involving HR systems.
• Effective and efficient service provision in line with service level agreements and Customer Satisfaction targets.
• Configure and maintain various modules within the SAP SuccessFactors suite. Preferable hands-on experience in one or two modules - Analytical Reporting including Story Report, Integration, Learning Management System or Recruitment modules.
• Collaborate with HR stakeholders to gather and document system requirements, and implement solution that align with business needs.
• Contributes to continuous improvement and employee centricity and growing our value projects/initiatives
• Gather data from HR platforms and feedback from team members to identify specific processes.
• Document and communicate process updates to different users in the organization.
• Report key indicators for the business to measure the effect of process improvement efforts.
• Stay updated with the latest features and updates in the SAP SuccessFactors platform and recommend enhancements or process improvements.
• Assist in implementing, data migration, testing and supporting the HR systems and business process documentation.
• Work closely with cross-functional teams to support HR technology initiaties, system upgrades, and implementations.
• Provide HRIS training and support to users.

Qualifications :
 

• At least a Bachelor’s Degree in Information Technology, Human Resources, Business Administration or in any related fields.
• Proven continuous experience with min 2 to 4 years in SuccessFactors, including configuration and maintenance of various modules.
• Strong understanding of HR processes and best practices.
• Very strong technical acumen in SAP SuccessFactors and other HR enabling technologies
• Preferable certificatied to one or more SuccessFactors module.
• Possess sound technical knowledge and ability to clearly communicate key recommendations to HR stakeholders.
• Self-driven
• Practice no-blame culture
• Interpersonal skills
• Give and value constructive feedback

Skills & Abilities :
 

• Functional knowledge in HR processes and system especially in SAP SuccessFactors or any other cloud platforms.
• Knowledge on applicable data privacy and protection requirements.
• Proficient in English with an ability to understand employee queries and interact with different stakeholder in HR and business.

Job Requirements