About Klook

Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn’t this exciting?!

It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs -Push boundaries,Ask for and give feedback,Take ownership, andHelp each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution?

What you’ll do:

• Lead recruiter to support the growth of our Customer Experience Group and various commercial teams in Malaysia.

• Take ownership and be creative to drive the end-to-end TA strategy (sourcing, attraction, selection and offer) to hire diverse, world class talents for Klook.

• Partner with business leaders to deeply understand their needs. Balance different considerations: hiring speed, maintaining a high talent bar and value-add to Klook’s unique culture.

• Develop a robust and forward-thinking candidate pipeline and sourcing strategies while fostering long term relationships with top talent, passive and active.

• Advocate for both client and candidate throughout the hiring journey; provide an inspirational and authentic perspective in all touchpoints of the candidate experience.

• Leverage talent trends, recruitment data and TA best practices to identify opportunities, influence decisions and improve hiring effectiveness.

• Work collaboratively with P&C centers of excellence to enhance Klook’s employer brand.

• Effectively lead and/or contribute to cross-functional projects to promote talent density in Klook.

What you'll need:

• Experience in full-cycle recruitment across entry level to mid-senior roles

• Deep knowledge of Malaysia’s talent market, skills and industry trends and a strong network. Regional exposure is an added advantage.

• Strong communication skills in English and Mandarin.

• Passion for building and growing genuine relationships with stakeholders and candidates

• A growth mindset

• Strong sense of ownership and bias for action

• Attention to detail and effective prioritization skills

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.